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We are getting a new cutter. Yay? I'm trying to set up some test files for the Zund g3 with little to no information other than what I've been able to gleen off of the internet and what I've been told by the powers that be. They want to have something to test with when it is installed and the...

Managers had me download and install Connect You on the CSRs computer so I could set up a preflight connector project for our CSR. This is so she can catch art issues before they get to prepress. The majority of our client submitted "print-ready" files are not PDFx compliant. That being said...

I'm in research mode for our print shop so I would be stupid not to ask the opinions of you lot on cloud storage. I am only familiar with the 'big' names in cloud backups like Carbonite (and by familiar, I mean I have heard of them) and there are so many more companies now than there were even...

We deal mostly in customer created PDF files which, when I first started working here really bugged me (I came from a large shop that dealt mainly with native files and hardly ever accepted PDFs. When I started here I was told "use this profile when making pdfs" meaning PDF/X-1a:2001 and...

If I ever quit Acrobat and I don't get the "Acrobat has quit unexpectedly" message I am going to sell all my stuff and move to a cabin in the woods and live technology-free. ... wait. technology-except-for-Netflix--free... which would mean I would need internet service... dang. I need to think...

I have been given the task of researching for a new scanner for our dept. We need something that will scan documents and forms really well. They've got a cheezie less that $50 one now and it scans streaks all over and there is dirt on the glass... on the inside. It makes me cry on the inside and...

I tried a search for this topic but probably used the wrong words (if this has been addressed please point me to the thread so I don't rehash what has gone before)... I also posted this in the information technology forum but have gotten no response and then thought if anyone is going to run...

I tried a search for this topic but probably used the wrong words... We have a new PC running Windows 7 and for the life of me I cannot get it to connect to our files on the mac server. I can see it in the list of network places but it will not connect. I did find this info somewhere else on...

So... I'm trying to figure out if there is ANYTHING that I can do to rectify the differences that we are getting between my old machine (running OSX 10.5.8) and the new machine (running OSX 10.6.8) The offending font is GillSans Bold, which is coming out much bolder and therefore 'wider' on the...

We're using Retrospect 6.1 right now, writing backups to dvds, and rotating hard drives (that I change every few days). Since our equipment is getting older, I have a feeling upgrades are in my future and I was wondering what other people are using... is there something better, faster, so easy...

So... after beating my head against a wall for bit before I realized that my 'document fonts' don't install when opening an indesign file from our server because they all show as having 0k files... I have a question. They will work if I burn a cd to move the files, or zip a file and upzip ON the...

I'm having a problem with page DNA. Most of these templates were set up long before I got here and the people who did set them up are LONG gone. As I go in to make small changes I am just getting more and more confused. We have a business card with dropdown address selections. They only print...

This has been bugging me for a while but I back burnered trying to find an answer until I suddenly thought.. hey.. forum. They might know or at least tell me to give up my search cause it's hopeless. I have a mac and a pc sharing a monitor, keyboard and mouse and I manually flip a switch...

We have a problem and I can't figure out what the deal is. When I send pdf files from my machine to our bizhub 6500 we are losing up to .25 inch in size on the long edge and a sixteenth (or less) on the short edge. So, an 8.5x11 image will end up 8.43ish x 10.75ish when printed 2 up on an 11x17...

Many of our customers submit business card data in an Excel file. Normally I save it as a comma separated value file and just import that into Indesign and assign the fields. This one is special. Visually I can see a frame on the spread sheet around the actual information that I need. I need...

Dear dear Forum, I work in a small print shop. When I say small I mean... pre-press/graphics department=ME. While I do know how to use lots of programs, I am so beyond clueless about hardware it's not funny and yet... I am the one they are turning to to gather all this info. Apparently I have...

As far as I can tell this company has never calibrated the monitors in prepress. I know that other places I've worked calibrated their monitors every week or two. I've got dual Samsung Synch 226BW monitors here and I think they could use a good calibratin' by gosh! We are a very small company...

We received our first CS5 file this week and they are now talking about upgrading and asked me to read up on it etc. Has anyone had any prepress/pdf/rip issues with CS5, major or minor? I saw a few issues addressed here and there but I need more info. I think it's awesome that I'm working...

I recently got hired on and basically dropped into place with no training at all since the previous person just up and left. Naturally, he was the one that took care of all this stuff and did not teach anyone else the ropes so when he left the knowledge left. We use XMPie to add serial numbers...