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Pach, Thank you for your response. The green light on the top of the UDRC does come on for about 5 seconds. It then turns off and we get the error message on magnus controller computer screen. We checked the line voltage to the URDC and that seems fine along with the electrical wire itself that...

We are getting an error that reads as such: "The exposure failed. Rcon error: The debris hose is disconnected, the cabinet has lost power, or the cabinet lid is not latched properly (Error Code = 43014, Error Category = 03 - Recoverable error) Click unload to automatically unload the plate from...

Our server (Poweredge 2900) is up and running Windows Server 2003. The administrator is up and running as well. There is a message that pops up saying that a process couldn't load. This message has been appearing for well over a year with no noticeable problem. Currently the led on the front of...

Thank you for your responses. Greatly appreciated especially on a holiday weekend. For 4 years we haven't had a true IT person. Lack of maintenance could be our issue. We purposely have not updated the operating system at any point for fear of disrupting what has worked so well. So from what you...

We're having a similar problem where a Trendsetter 800III will not connect to the Prinergy server (GMCE). In addition, all the client computers cannot connect to the Prinergy server. We had this same problem back in Oct 2010 and Kodak worked remotely on the problem for about 6 hours. As the...

Hi Dave, Thanks for your interest. The paper was run over a period of days so the paper had plenty of time to acclimate to the pressroom. There was no difference in the appearance of the paper that was run on day 1 to the paper run on day 3 or 4. As far as gas ghosting in the past, virtually...

We recently were running a four color job with gloss aqueous coating on a 40" Mitsubishi press. The job is printed on 80# gloss coated text. The skid of paper when it was removed from the press looked like an ocean of waves after the first pass. During the second pass there was wrinkling that...

The fountain solution from Fuji never arrived, but we did have on hand an additive that was previously brought in by the rep. Instead of the plain ARS, the new additive (ARS-ML) was used. The results were markedly positive. We were able to bring down the water level nearly 20%. The blinding...

Funny you should suggest this. The Fuji rep was here yesterday and said he would be sending in a new fountain solution. He described it as a calcium fighting solution with the letters DC in the naming of the product. We'll have it here today. I'll let you know if it's the item you mentioned and...

We are in the process of switching to Fuji's thermal plates that develop on press (Ecomaxx-T plates). The plates are imaged on a Trendsetter 800 III. We previously were using the Thermal Direct plates from Kodak. With the Kodaks we had easy role-ups, but the life of the plates was only around...

Printing stochastically will eliminate the unsightly angles you talk about.