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As of today, I have heard zero response from Signs365. I visited with our client about some other offset work we do and noticed they had several pallets of large-format printing from Signs365. I never tipped our hand that we used them and just told her that we couldn't beat the pricing she was...

She sent a screenshot and the pricing matched ours exactly. This was her response to my quote.

No response yet. I signed into our account and used the leave feedback button.

That was the very first thing that I did. ;)

Hehehehe....After about a month of tearing my hair out of frustration and multiple attempts to reload the RIP hours our technician said he would have to escalate things. I contacted our salesman at that point and told him what was going on, apparently, he had no idea there were issues. Two weeks...

One of our largest clients gets hundreds if not thousands of banners, but we were never able to get much of their large format work. A banner here or there, but that was it. They had some staffing changes and the new person we deal with had us quote 200 3x8 foot banners for them. We got a quote...

Default didn't seem to make a difference. Bypass was the best. Oddly though, I ran another job that had PMS109 and it was way off when I chose Bypass, but spot on with my normal settings. Makes me think PMS185 may be a fluke.

This window here: I usually keep this on Gracol, but our new C7500 Ricoh which has been profiled was running a job with PMS 185C and I noticed the red looked slightly less intense than the color book. Turning this setting to Bypass Conversion made it a perfect match to the Pantone Book.

Does it make sense that I get better matches to the color chart for PMS colors when I choose Bypass Conversion???

I pretty much write it up as being advertising. It seems like the problem customers that complain just keep coming back. lol

There is a lady that we have dealt with years ago who is a customer we don't want, but she is affluent and a member of lots of clubs and organizations as well as being a realtor, so we try to please her. She came in and wanted 2 Color prints run. We are a commercial printer and not a copy shop...

I got a call today saying they have a firmware update for the printer, NOT the Fiery, which is supposed to fix the error. They are supposed to come up and install it tomorrow. I will let everyone know how that goes.

Last Friday when I went home the machine was working. I stopped by Sunday to get a jump on printing some rush jobs and found the C7500s monitor solid white and frozen. I did a power cycle and found that it wasn't reachable over the network and the Fiery server wouldn't launch. After poking...

I ran a letterhead the other day and it had a solid that bled on 3 sides. No issues with that. Only the lead edge has a margin.

Yes it is.

When our service guys installed it they seemed just as surprised about the bleed ability. We regularly run 12.5" x 19" stocks and just barely have enough room for cut marks. Our cutter was ecstatic to see this one giving her cut marks on every job. :) The marks from different size paper are...

We have been using PDF/X-4 2008 and suggesting customers use it as well for many years. We have a little guide that we send them with instructions on what settings to choose when creating a PDF out of Adobe programs. That of course is just for our regular clients. We also get PDFs all the time...

Let's see. I would say the biggest advantage for us is the fact they will essentially bleed off 3 sides of the sheet now. That is the one thing that immediately stands out since it makes my life easier on a daily basis. :) I'm not positive yet, but it seems to do noticeably better on textured...

I have found a workaround for the VD issue. If you "process and hold" the job then print it doesn't seem to crash. I suspect there is some type of communication issue. I also notice the blue status light will frequently stay on solid instead of flashing for no rhyme or reason.

I have to say that the new UI on the printer takes some getting used to. It takes more clicks to accomplish the same thing. I feel like it may be an improvement after some updates, but right now it is sluggish and cumbersome.