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  1. J

    print drive inactive

    Hi Jon - if you're out there.... I'm back....turns out that deleting the Palladio from the Print Drive device list made no difference. Print Drive Pilot launches on the print drive server computer. The Apogeex computer can see the print drive but cannot connect to the print drive. It tells us...
  2. J

    print drive inactive

    Hi Jon, Thank you for your quick reply. Yes, we checked the dongle and it is operating fine. Do you think if we delete the Palladio print drive device from the list, we would then be able to start the "Printdrive@Apogeex" device? (There are other proofing devices set up and those are working...
  3. J

    print drive inactive

    Does anyone out there know how to reactivate a print drive? Here's what happened....we unplugged the system, moved it, now print drive is deactiviated. A right click to start/resume is mysteriously greyed out. Here's our setup: We have an apogeeX host computer which sends the "thumbs up" file...

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