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That is what I meant on the click charges. The guy that owns the dealer is a cantankerous old man and wants to stay away from production machines. He is also the only K/M dealer within 100 miles but the service guys are great to work with and the dealer is only two blocks away. Canon is just now...

I work at same place as cmitch. The K/M 6500 we have now has a sheet sensor and anything over 14 inches is two clicks. I know we are getting ripped off. When we get our color charges down we will be able to move a lot of color jobs from the offset press. The toner price was for K/M toner.

I talked to Ron and he put me in contact with Doug Stewart from STS Technical Services Atlanta. He was here in no-time and he found the firmware or parameters installed by other tech was outdated. He updated the software in dec board and wrestled with flapper belt. These guys are very...

We replaced the DEC board and an AGFA tech hooked his antiquated laptop up to machine and input the parameters since the DEC board was blank. I, too, feel it is a firmware issue and I think it's very possible our tech missed something. Yes, we did swap the two SDM boards at our techs...

The DEC board was replaced with a new one and the latest firmware was installed. What controls the timing or film feed length?. When it will run film the bottom inch is missing and it is on the top of the next piece of film, but the bottom inch is missing from that one too. The film size is...

I have a Avantra 30 that has been doing strange things. When I am able to image any film it will always cut a inch of the image off of the tail and it will appear on the next sheet every time. It constantly gives the 03 error code cutter jam. I have checked the cutter switch on the right side...