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Thanks yes I did do that and I was pleasantly surprised how quickly they returned my email. I appreciate your suggestion thank you.

Hi, I'm a new user to Enfocus switch. (very new) I'm having an error message that says "No out going connection accepts this job" I'm also having a submit error, when files are being submitted through a hot folder on a different work station they are going directly into a quarantine folder...

Hi, thanks for your helpful tips. I've been trying to rack my brain on what has changed since the last time it worked. The only thing was that we had upgraded our server which holds all the jobs. So I thought I would drag the folder to my desktop and relink all the folders and data to see if...

Good morning, I have a question about xmpie. I have been using this program for years without issue. Now all of a sudden without change to the system software or programing (Indesign CS6) I'm having a printing issue. Here is my problem. The file setup goes great. I can see the changing variable...