I would be curious where a company like that gets their stock. Ricoh doesn't sell parts on the open market, especially not their toner. The toner may be old stock from a returned machine. Modern toner is fragile, meaning it has to be stored correctly, in the right temperature, or it will become...
The saying is you have to ACT like the customer is always right. Which they seldom actually are! And the printers are designed to do a specific job, and the buyer finds the printer that fits their schedule the best. You can want the printer to do certain functions, but if its not designed for...
I haven't tried this, but I believe, if you have a Fiery Server, you can con figure it to print out a Job Log, at the date and time of your choosing. Set it to print every day at 8:15am.
If you wanted to learn mechanical, electrical, electronic, and network engineering, grief counseling and psychology, you could be a copier/printer technician, and get paid a little more than a janitor.
But that's the whole point. The manufacturers do test many, many different envelopes, but they cannot be expected to test thousands of envelopes, and then document all of them. They customer selects the machine, and when they buy it, they accept responsibility for finding the correct stock to...
The manufacturers build their printers to use the latest Fiery available at the time. Ricoh had a FS400 fiery out on the latest machine they built, the C5300 series, in early spring. The next new machine will have the next latest Fiery.
From what I understand, the reason that the Fiery controllers can't just be upgraded to newer levels of APPE is that the Fiery's are not just computers that run a software program within an operating system like linux or windows. They have hardware encoded "firmware" running on Adobe propietary...
I wonder sometimes when people complain about their printer being a piece of crap, when they don't mention if they've tried anything else besides call for service. With any printer the stock run through it is by far the biggest factor in the results achieved. The envelope itself is, 99% of the...
According to the operators I've talked to, the Canon's and the especially the Konica's are ruled out due to being too glossy, due to their toner. Xerox Versant 3100 I believe is the closest equivalent.
It's ironic that up until about 10 years ago, everybody wanted the finish to be as shiny as possible. Now everybody wants a matte finish! That may be mostly a result of more offset operators are realizing the benefits of digital, and are switching over, but still want to see what they are used...
Ricoh has a configurable paper library that allows you make whatever changes to CQ you like and save them for later use. The Library has a graphical interface that makes adjusting items like Finish choices very quick and easy. You could create an entry for a particular stock that comes out...
Sorry if I wasn't clear enough, but yes there are 10 variations of machines in the series. All of them have the default offset-like finish. Of course, if you want it very shiny or glossy, that is a setting change option also.
Ricoh C7200 series. There are 10 variations in the series, so lots of options to get the right speed, choice of 4 or 5 color, copier or printer only, RIP options, etc. People love the more offset look of the finish compared to the shiny/glossy look of other machines.
If nothing changed in the file type or size, and it happens with similar files, then it can't be a lack of RAM or other hardware, because that didn't change (unless you removed some RAM!).
Have the techs tried to do a fresh install? Often with Fiery's the accumulated errors end up corrupting the system. Of course you can't overlook hardware failures, like a hard drive failing or a CPU overheating. But the first step is a reload.
Honestly, the best answer is a complete reload of the Fiery. You can try running diagnostics, and checking for space on the drives, but all of that just leads to a reload anyway.
As for the drum cost, we'll have to go with the info from the earlier poster who stated the Ricoh drum cost was lower. So, with the cost lower and the life longer, and adding in less downtime, that is a pertinent point in answering the second part of the OP's question about comparing to the C9200.
I don't know about the other companies but Ricoh has a lot of new equipment. Lots of Ink-based stuff, for sure. And they are constantly improving their present machines. And a 2nd or 3rd generation of a series is always better than the 1st of a series. The C5100 was a very good machine, the...