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There's nothing wrong with using employee reviews to judge a business. First, you don't take a single comment at face value but rather look for trends and reoccurring themes that give you a bit of insight into the inner workings of the business. Add in customer reviews, industry achievements...

Has any one experienced ink adhesion issues with polypropylene substrates such as Yupo. We found that the ink from our previous products can be removed for the substrate with a standard eraser. I've attached an image showing the result. A: clean, B: wrote on surface with a pencil, C: erased the...

We are willing to cover the additional cost but printers still reject our request, fortunately we finally found one willing to accommodate our needs.

It's tough for us on the publishing side to make those distinctions and b2b reviews are not as common as b2c. We found that asking for product samples was a good way to assess quality and surprisingly very few print companies have been willing to provide samples. We also started looking at...

It was an offset print. I went through the entire order and counted each print (a painful way to spend ones weekend). The issue gradually faded out but it went through 2000+ prints before it resolved itself.

Wanted to ask the community for their option: What characteristics define a high quality print company and what type of questions should one ask to determine whether or not they meet that criteria. We worked with a “Award Winning” company on our last two projects and both projects were...

I’ve noticed a recent trend with several printing companies ignoring our request to add an aqueous coating on our product. Whenever we followed up on the reason it’s either that it would add a significant cost, even though we are never provided a comparison between coating and no coating, or...