.....Every time that manroland came out with a new technology, their techs were either trained at the factory or trained in the field. These are electrical engineers that went to trade schools and actually learned the fundamentals of electrical engineering, including the digital and fiber optics technology found on many of the machines. It is not very difficult to a legitimate electrical engineer to keep up and stay abreast of the technology. That is if you are an actual electrical engineer, not a grease monkey pretending to be one. Also, experience has a lot to do with the ability to adequately use your analytical and troubleshooting skills. Of course, personal abilities varie from tech to tech.
The question was, when was the last time YOUR techs were back at the factory for training?
It's a nice thought to think they sent all their techs over for training. It was too expensive and most only learned about German beer and schnitzel.