prajna
Member
We use custom profiles for our large format printer (HP 5500PS), which were developed from an Xrite Pulse system. They've worked perfectly in the past. Since we upgraded our workstation hardware, which includes Windows 7, none of the profiles work anymore. Calls to HP, Microsoft and Xrite have led nowhere. It seems we are the only people in the world who have this problem, which I find hard to believe. Xrite tells us we need to invest in all new hardware. But what I don't understand is, if the profile is simply a table working with the output device, why would it stop working from within Photoshop, etc.? Is it maybe CS5 that is the problem?? Adobe says it's not. Any help would be greatly appreciated. I'd hate to have to buy a new profile system to solve what appears to be a software issue.
Thanks in advance to anyone in the know.
Thanks in advance to anyone in the know.