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DMM is an integrated direct marketing solutions provider, which is committed to providing smart solutions that deliver real results! From concept and data analytics to digital printing, email delivery and fulfillment.
We are searching for an executive to lead our operations team. In this position you will direct a single site manufacturing operations through a team of managers and supervisors. Ensure increasing levels of customer and employee satisfaction while improving the efficiency of manpower, materials and machines. Ultimately responsible for 75+ employees (multi-shifts).
If you are prepared to join a fast paced environment and take our talented people to the next level, we want to hear from you!
DMM
Job Description Form
Division/Department: Operations
Location: 44 Manson Libby Road, Scarborough, Maine 04070
Job title: Director of Operations
Reports to: John Cloutier
Title: President/CEO
Level/Grade:
Type of position:
1 Full-time
0 Part-time
0 Contractor
0 Intern
Hours: 8:00 a.m. – 5:00 p.m. Monday thru Friday
Availability 24/7
 Exempt
ï¯ Nonexempt
General Description:
Direct single-site manufacturing operations through a team of managers and supervisors. Ensure increasing levels of customer and employee satisfaction while improving the efficiency of manpower, materials and machines. Ultimately responsible for 75+ employees (multi-shifts).
Essential Functions and responsibilities include:
• Oversees manufacturing departments and review production and operating reports to resolve operational, manufacturing, and facility problems to ensure minimum costs and prevent operational delays and to meet future growth.
• Manages policy deployment in the areas of manufacturing techniques, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and plant performance measures.
• Balances work capacity/loading across the plant.
• Determine operations headcount needs and ensures compliance with Company policies.
• Oversees key projects, processes and performance reports, data and analysis
• Reviews operations and plans to meet requirements for sales planning and to ascertain manufacturing or outsourcing requirements as new markets are developed.
• Participates in formulating and administering company policies, directing and coordinating all manufacturing department activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
• Reviews analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives.
• Confers with CEO and other Senior Management to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
• Develops, reviews, updates and implements business strategic planning.
• Reviews and approves preparation of accounting analysis: for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning and submittal for capital expenditures.
• Provides leadership for employee relations through effective communications, coaching, training and development.
• Manage compliance with state and federal regulations.
Supervisory Responsibilities:
• Daily supervision of a team of mangers and supervisors
Specific Job Skills
 . 10+ year experience in the mailing fulfillment business including digital printing, lettershop, fulfillment, commingling and warehouse distribution.
 Leadership: A demonstrated ability to lead people and get results through others
 Quality orientation
 Planning: Ability to perform short and long range planning
 Excellent verbal and written communication skills
 Strong project and program management skills
 Measurement of performance to company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations.
 Management: the ability to organize and manage multiple priorities
 Employee training and development
 Problem analysis and problem resolutions
 Ability to implement action plans to achieve strategic goals
 Strong computer proficiency
 Bachelor’s degree
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed in a normal manufacturing setting
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
• Ability to sit long periods of time
• Ability to stand periodically
• Ability to kneel and/or crouch frequently
• May require walking primarily on a level surface for period periods throughout the day
• Reaching below the waist or above the waist to file documents and store materials throughout the work day
• May lift up to 25 lbs on occasion using proper lifting techniques
.The performance of this position may occasionally require exposure to the manufacturing areas which requires appropriate footwear. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in an typical manufacturing environment
Work Experience/ Education Requirements
 Demonstrated ability to achieve results for the company and its customers
 Strong knowledge and experience in operational best practices
 . 10+ years of senior management experience in operational best practices
 Leadership: A demonstrated ability to lead people and get results through others
 Quality orientation
 Planning: Ability to perform short and long range planning
 Excellent interpersonal and communication skills
 Excellent project and program management skills
 Measurement of performance to company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations.
 Management: the ability to organize and manage multiple priorities
 Employee training and development
 Problem analysis and problem resolutions
 Business or engineering degree
Accountabilities
• Production costs, quality, inventory control, shipping, receiving and staffing costs according to standards
• Managing all facets of operations ensuring client satisfaction adhering to cost, quality and delivery standards
• Managing vendor relationships ensuring product flow to meet customer delivery needs
• Cost efficient production methods
• Process improvements
• Staff development and training
• Production scheduling to meet or exceed customer’s expectations
• Plant safety
• Human Resource compliance
• Facilities maintenance
• Profit/Loss according to standards
• Strategic development
More Information...
We are searching for an executive to lead our operations team. In this position you will direct a single site manufacturing operations through a team of managers and supervisors. Ensure increasing levels of customer and employee satisfaction while improving the efficiency of manpower, materials and machines. Ultimately responsible for 75+ employees (multi-shifts).
If you are prepared to join a fast paced environment and take our talented people to the next level, we want to hear from you!
DMM
Job Description Form
Division/Department: Operations
Location: 44 Manson Libby Road, Scarborough, Maine 04070
Job title: Director of Operations
Reports to: John Cloutier
Title: President/CEO
Level/Grade:
Type of position:
1 Full-time
0 Part-time
0 Contractor
0 Intern
Hours: 8:00 a.m. – 5:00 p.m. Monday thru Friday
Availability 24/7
 Exempt
ï¯ Nonexempt
General Description:
Direct single-site manufacturing operations through a team of managers and supervisors. Ensure increasing levels of customer and employee satisfaction while improving the efficiency of manpower, materials and machines. Ultimately responsible for 75+ employees (multi-shifts).
Essential Functions and responsibilities include:
• Oversees manufacturing departments and review production and operating reports to resolve operational, manufacturing, and facility problems to ensure minimum costs and prevent operational delays and to meet future growth.
• Manages policy deployment in the areas of manufacturing techniques, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and plant performance measures.
• Balances work capacity/loading across the plant.
• Determine operations headcount needs and ensures compliance with Company policies.
• Oversees key projects, processes and performance reports, data and analysis
• Reviews operations and plans to meet requirements for sales planning and to ascertain manufacturing or outsourcing requirements as new markets are developed.
• Participates in formulating and administering company policies, directing and coordinating all manufacturing department activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
• Reviews analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives.
• Confers with CEO and other Senior Management to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
• Develops, reviews, updates and implements business strategic planning.
• Reviews and approves preparation of accounting analysis: for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning and submittal for capital expenditures.
• Provides leadership for employee relations through effective communications, coaching, training and development.
• Manage compliance with state and federal regulations.
Supervisory Responsibilities:
• Daily supervision of a team of mangers and supervisors
Specific Job Skills
 . 10+ year experience in the mailing fulfillment business including digital printing, lettershop, fulfillment, commingling and warehouse distribution.
 Leadership: A demonstrated ability to lead people and get results through others
 Quality orientation
 Planning: Ability to perform short and long range planning
 Excellent verbal and written communication skills
 Strong project and program management skills
 Measurement of performance to company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations.
 Management: the ability to organize and manage multiple priorities
 Employee training and development
 Problem analysis and problem resolutions
 Ability to implement action plans to achieve strategic goals
 Strong computer proficiency
 Bachelor’s degree
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed in a normal manufacturing setting
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects
• Ability to sit long periods of time
• Ability to stand periodically
• Ability to kneel and/or crouch frequently
• May require walking primarily on a level surface for period periods throughout the day
• Reaching below the waist or above the waist to file documents and store materials throughout the work day
• May lift up to 25 lbs on occasion using proper lifting techniques
.The performance of this position may occasionally require exposure to the manufacturing areas which requires appropriate footwear. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in an typical manufacturing environment
Work Experience/ Education Requirements
 Demonstrated ability to achieve results for the company and its customers
 Strong knowledge and experience in operational best practices
 . 10+ years of senior management experience in operational best practices
 Leadership: A demonstrated ability to lead people and get results through others
 Quality orientation
 Planning: Ability to perform short and long range planning
 Excellent interpersonal and communication skills
 Excellent project and program management skills
 Measurement of performance to company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations.
 Management: the ability to organize and manage multiple priorities
 Employee training and development
 Problem analysis and problem resolutions
 Business or engineering degree
Accountabilities
• Production costs, quality, inventory control, shipping, receiving and staffing costs according to standards
• Managing all facets of operations ensuring client satisfaction adhering to cost, quality and delivery standards
• Managing vendor relationships ensuring product flow to meet customer delivery needs
• Cost efficient production methods
• Process improvements
• Staff development and training
• Production scheduling to meet or exceed customer’s expectations
• Plant safety
• Human Resource compliance
• Facilities maintenance
• Profit/Loss according to standards
• Strategic development
More Information...
