Duplo DC 616 Perf Unit Troubleshooting

[awiggin13]

I reinstalled the Perf unit today, and now the machine is saying " Paper in Machine, Remove document from exit tray". When I remove the perf unit it goes away. I believe it has to do with the unit blocking the sensor, but why won't it recognize the perf unit is installed?

 

[SoggyWinter]

What happens if you put the perf cassette in a different slot?

 

[awiggin13]

What happens if you put the perf cassette in a different slot?

You can't. There isn't anywhere else for it go.

 

[QwazST]

There is a small clear mylar area that the sensor reflects through in the perf attachment. Have seen these cause issues again the plate it’s mounted in can sometimes get out of shape.

 

[awiggin13]

There is a small clear mylar area that the sensor reflects through in the perf attachment. Have seen these cause issues again the plate it’s mounted in can sometimes get out of shape.

Amazing! I cleaned it off and we're good to go. Thank you