Hp z6100.................error code 02.1:10

[M&M Displays]

Code 02.1:10

Anyone knows what it means? Has happened twice on the last 100ft roll. Can't get a hold of HP service. I've turned the printer off twice and it seems starts up and runs fine. Just wondering if its hardware or software. I'm printing to it thru EFI 4.5


Thanks

 

[ahmedsamy]

Quoted from the service manual:

System Error:
02.1:10
Problem Description:
Problem with the Carriage PCA.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord.
Reconnect the power cord and power On the Printer.
• Check that the Trailing Cable is not damaged.
• Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA
and to the Sausalito PCI PCA.
• Replace the Carriage PCA ⇒ Page 318.
• If the System Error continues, replace the Sausalito PCI PCA ⇒ Page 353.

Hope that will help.
Ahmed Samy

 

[M&M Displays]

Thank you, we must have the short version of the manual. Ours only goes up to page 54 lol

 

[ahmedsamy]

If you give me your email, I can send you link to dropbox to download the manual.

 

[M&M Displays]

If you give me your email, I can send you link to dropbox to download the manual.

Great!
[email protected]

 

[ahmedsamy]

I have sent you the link

 

[M&M Displays]

Got it and thanks!!!