Job Security

[gordo]

 

[Magnus]

This is definitely a challenging situation, particularly when the customer is unavailable at the moment. Halting the job could result in a missed delivery deadline. In many cases, customers prefer to have the job printed with spelling errors rather than not printed at all. Another option (if prepress operators are available) is to, correct the error, remake the plates and hope the customer is willing to cover the additional costs.

Or you can fix it for free, than scratch your head why you don't make any money.

 

[chriscozi]

This is definitely a challenging situation, particularly when the customer is unavailable at the moment. Halting the job could result in a missed delivery deadline. In many cases, customers prefer to have the job printed with spelling errors rather than not printed at all. Another option (if prepress operators are available) is to, correct the error, remake the plates and hope the customer is willing to cover the additional costs.

Or you can fix it for free, than scratch your head why you don't make any money.

These are logical responses to a production issue.
There is no correct answer and therein lies the irony which begets the seemingly obvious humor.
We each think we know what we would do (lol) given the same circumstances but the response of "more work for me" flies in the face of our supposed responsible reactions.
Horse=Beaten To Death.

 

[tngcas]

These are logical responses to a production issue.

The customer would like:
1) To be asked first.
2) The errors corrected.
3) No pricing change.
4) No delays in production.
5) A unicorn, a free trip to the moon and luscious pink.

 

[namelessentity]

I hate doing things twice, but I also really hate when a job has gone through 30 rounds of proofs and they somehow missed the typo every single time. Part of me wants to run it and make them pay full price for the re-do. This is why I'm in production though, and not running the business.

 

[MailGuru]

Another option (if prepress operators are available) is to, correct the error, remake the plates and hope the customer is willing to cover the additional costs.

How do you know that the marketing people didn't have that word mis-spelled on purpose for effect?

"Eat Mor Chickin"

 

[tngcas]

How do you know that the marketing people didn't have that word mis-spelled on purpose for effect?

"Eat Mor Chickin"

That’s how I feel about names these days. Everybody is spelling everything weird so how do we know if it’s intentional or not lol

 

[gordo]

How do you know that the marketing people didn't have that word mis-spelled on purpose for effect?

"Eat Mor Chickin"

That is why, at the shop that I worked at, we ignored what we thought was a mistake. If the content matched the signed off proof then as far as we were concerned that was how the customer intended it and we ran the job as is.

 

[chriscozi]

That is why, at the shop that I worked at, we ignored what we thought was a mistake. If the content matched the signed off proof then as far as we were concerned that was how the customer intended it and we ran the job as is.

Secretary at a local non-profit sent us their newsletter to print.
The main headline of the lead article had an obvious misspelling.
We contacted the customer who said. "You are mistaken. I spell checked it. It is fine. Please print it."
Since this happened to be a non-profit the OWNER of our shop liked we mentioned it to him.
He (shop owner) contacted the manager at the non-profit.
Two days later we got a response - from manager - please print as is.
We printed as is.
Three weeks later it must have been a slow week as they made the local newspaper for the obvious misspelling.
Last time we printed for them. Sigh. At least production and management did all they could.
True story.

 

[MailGuru]

At least production and management did all they could.
True story.

You can lead a horse to water, but..............................

 

[narseman]

You can lead a horse to water, but..............................

But a pencil must be lead.

 

[SheetSqueezer]

You can lead a horse to water, but..............................

… only the horse knows when he’ll drink?

 

[gordo]

But a pencil must be lead.

Did Stan Laurel also say "You can lead a horse to water - unless it says "neigh"?

 

[SheetSqueezer]

That is why, at the shop that I worked at, we ignored what we thought was a mistake. If the content matched the signed off proof then as far as we were concerned that was how the customer intended it and we ran the job as is.

Not necessarily a wrong way to look at things but also maybe sometimes ill-advised.

I worked at a shop where the client’s designer (very large domestic Aerospace manufacturer) had imposed a form for their annual calendar (130M 40” sheets) that was incorrect when folded, gathered and trimmed out. When I brought this to my boss’s attention, he looked at it, told me it was correct (it had been through multiple proofs, already) and to just run it…

It still didn’t sit right with me and after checking it again after he left, I knew that it was wrong.

When I went back into his office with it a second time, let’s just say he was a bit unhappy to see me, but after reluctantly looking at it again, this time it finally clicked with him and so he called the client. When the client showed up they were more than just a little pleased that ‘we’ had caught the error before printing it, and I’m sure that it helped towards improving client relations.

My boss didn’t say much about it after that but it at least helped improve my employee standing there, if only just a little.

 

[MailGuru]

@SheetSqueezer :

Isn't it amazing how smart "We" is?

 

[chriscozi]

When the client showed up they were more than just a little pleased that ‘we’ had caught the error before printing it, and I’m sure that it helped towards improving client relations.

My boss didn’t say much about it after that but it at least helped improve my employee standing there, if only just a little.

This.
Oh to be a fly on the wall with the ability to call down lightning bolts on superiors.
Sigh.
And I have BEEN the superior who fought to get the relevant employee recognized - and then looked down on by MY superiors.
Heavy sigh.

 

[MailGuru]

And I have BEEN the superior who fought to get the relevant employee recognized - and then looked down on by MY superiors.
Heavy sigh.

I loved giving credit to the employee who deserved it. It would always throw my boss off-balance, as he was accustomed to taking credit for anything I did. Loved watching him be uncomfortable.