It's just an excuse, but some customers almost force you to lie. It's more efficient than trying to explain the truth. If they haven't learned how the process works after 20 years in the business, I'm not going to be the one to teach them lol!My first boss in this business said he never learned how to lie until he got into the printing business.
A good baker knows his oven.He’s telling her the truth. Unfortunately for him, jobs in his shop typically take almost a month to complete.