JimBob53
Registered Users
We are having a problem getting our jobs to continue to process. Our design staff can send a job to proof and it will process part of the way and then stop... and sit with the little clock for a long time, I let it set for 20 minutes one day just to see if it would process on through. It never did. The work around seems to change the 'Priority' from normal to urgent... But, this is a pain and doesn't always work... One designer has to have another designer open Prinergy and change to priority for her... this is costing time... and, as you know, time is money! I have attached a PNG to show what our designers are seeing. Thanks in advance for assistance on this matter.