darrenc2alpinelitho.com
New member
We have been experiencing a growing problem with our ApogeeX Prepress system. At various points thru job Reprocessing, Previously visible objects I.E. Color bars will vanish!
We try everything to restore them within the job ticket its self with no luck. The only verifiable solution has been to rebuild the job ticket. This only works until it vanishes again. I have downloaded all current updates for ApogeeX and for the clients. I am in the process of getting all updates for Preps. I feel that Preps is not the culprit since this occurs with legacy templates as well as newly created and/or modified templates.
DarrenC
Technical Manager
We try everything to restore them within the job ticket its self with no luck. The only verifiable solution has been to rebuild the job ticket. This only works until it vanishes again. I have downloaded all current updates for ApogeeX and for the clients. I am in the process of getting all updates for Preps. I feel that Preps is not the culprit since this occurs with legacy templates as well as newly created and/or modified templates.
DarrenC
Technical Manager