Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
- Thread starter JM
- Start date
SlaveToTheMan
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
John, what kind of machine specs? We're running Dual 2GHz G5 rigs here with (only) 1.5Gb RAM, and I try not to got into Acro 8 at all. Acrobat keeps getting more & more bloated. They +really+ need to split the application into slimmer versions, catering to the needs of the customer. A Web Version, Print version, Consumer Version, etc. Seems like a no-brainer.
John, what kind of machine specs? We're running Dual 2GHz G5 rigs here with (only) 1.5Gb RAM, and I try not to got into Acro 8 at all. Acrobat keeps getting more & more bloated. They +really+ need to split the application into slimmer versions, catering to the needs of the customer. A Web Version, Print version, Consumer Version, etc. Seems like a no-brainer.
tony_mclachlan
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
Hi John,
Same thing here... we are running Acrobat 8.1 and Pitstop 7.2 on a G5 dual 2ghz with 2GB RAM. Takes at least a good 30secs for Pitstop to launch when a tool is first selected... after that its rather snappy but. Also adding to the lag time we have installed ApogeeX just this week, so every time we open a PDF it looks at the ApogeeX server because of the Check In / Check Out feature!! So I dread launching Acrobat right now, makes it hard when probably 90% of our supplied work is in PDF format now!!
If anyone has any workarounds I would be really interested to hear them!
Cheers, Tony
Hi John,
Same thing here... we are running Acrobat 8.1 and Pitstop 7.2 on a G5 dual 2ghz with 2GB RAM. Takes at least a good 30secs for Pitstop to launch when a tool is first selected... after that its rather snappy but. Also adding to the lag time we have installed ApogeeX just this week, so every time we open a PDF it looks at the ApogeeX server because of the Check In / Check Out feature!! So I dread launching Acrobat right now, makes it hard when probably 90% of our supplied work is in PDF format now!!
If anyone has any workarounds I would be really interested to hear them!
Cheers, Tony
the_brain
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
Hi Tony,
You're saying that it's not when launching Acrobat, but actually when launching the first tool of PitStop Professional? Which tool would that be? PDF Profile panel?
To my knowledge they have changed stuff in version 7.2 regarding to the slow launching issue. Did you upgrade to 7.2? It might be an idea to remove the sprefs file from the root Enfocus Prefs folder and see if that makes any difference.
Cheers
Hi Tony,
You're saying that it's not when launching Acrobat, but actually when launching the first tool of PitStop Professional? Which tool would that be? PDF Profile panel?
To my knowledge they have changed stuff in version 7.2 regarding to the slow launching issue. Did you upgrade to 7.2? It might be an idea to remove the sprefs file from the root Enfocus Prefs folder and see if that makes any difference.
Cheers
tony_mclachlan
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
Hi Brain,
Yea, only seems to be related to Pitstop. Launching Acrobat itself is pretty snappy, but as soon as I select anything to do with Pitstop, any tool or menu item, takes about 30sec for the Pitstop splash screen to come up. Once up it runs fine, but yea, first click is a pain!!
Yep, we are running 7.2, so I will try your suggestion tomorrow and see if we have any luck. Getting used to it now but I spose...
Cheers, Tony
Hi Brain,
Yea, only seems to be related to Pitstop. Launching Acrobat itself is pretty snappy, but as soon as I select anything to do with Pitstop, any tool or menu item, takes about 30sec for the Pitstop splash screen to come up. Once up it runs fine, but yea, first click is a pain!!
Yep, we are running 7.2, so I will try your suggestion tomorrow and see if we have any luck. Getting used to it now but I spose...
Cheers, Tony
PrepressDan
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
I think this is fixed in pitstop 7.5
I think this is fixed in pitstop 7.5
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
Nope 7.52 is the same.
Starting with version 7 it looks like they are scanning your network for multiple instances of Pitstop, big or slow networks bites. Just try to disconnect your network (disable Airport as well if you have one), and see if it behaves normally.
We have a volume license of Pitstop on a big network (7 subnets) and this problem is a big issue, people are not ready to wait for one minute while starting up a Acrobat plugin.
Enfocus will not acknowledge this as a problem, they are behaving like beginners with bad support, being nice is not enough.
I suggest that we look for alternative on Drupa.
Nope 7.52 is the same.
Starting with version 7 it looks like they are scanning your network for multiple instances of Pitstop, big or slow networks bites. Just try to disconnect your network (disable Airport as well if you have one), and see if it behaves normally.
We have a volume license of Pitstop on a big network (7 subnets) and this problem is a big issue, people are not ready to wait for one minute while starting up a Acrobat plugin.
Enfocus will not acknowledge this as a problem, they are behaving like beginners with bad support, being nice is not enough.
I suggest that we look for alternative on Drupa.
mattbeals
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
They've been scanning the network for years. That has nothing to do with it.
The problem is that PitStop runs in an overly bloated environment; Acrobat Pro... You're basically launching two programs at once. So it's going to take some time. If performance is that bad for you and it is a productivity problem then look to Neo which is significantly faster. One major reason is that Neo runs as an independent native PDF editor. No need for Acrobat...
As I said before PitStop is not a small program to load. You can always turn off other Acrobat features that you don't need.
They've been scanning the network for years. That has nothing to do with it.
The problem is that PitStop runs in an overly bloated environment; Acrobat Pro... You're basically launching two programs at once. So it's going to take some time. If performance is that bad for you and it is a productivity problem then look to Neo which is significantly faster. One major reason is that Neo runs as an independent native PDF editor. No need for Acrobat...
As I said before PitStop is not a small program to load. You can always turn off other Acrobat features that you don't need.
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
> {quote:title=mattbeals wrote:}{quote}
> They've been scanning the network for years. That has nothing to do with it.
>
> The problem is that PitStop runs in an overly bloated environment; Acrobat Pro... You're basically launching two programs at once. So it's going to take some time. If performance is that bad for you and it is a productivity problem then look to Neo which is significantly faster. One major reason is that Neo runs as an independent native PDF editor. No need for Acrobat...
>
> As I said before PitStop is not a small program to load. You can always turn off other Acrobat features that you don't need.
What? What Acrobat features can I turn off to make it faster? And how?
> {quote:title=mattbeals wrote:}{quote}
> They've been scanning the network for years. That has nothing to do with it.
>
> The problem is that PitStop runs in an overly bloated environment; Acrobat Pro... You're basically launching two programs at once. So it's going to take some time. If performance is that bad for you and it is a productivity problem then look to Neo which is significantly faster. One major reason is that Neo runs as an independent native PDF editor. No need for Acrobat...
>
> As I said before PitStop is not a small program to load. You can always turn off other Acrobat features that you don't need.
What? What Acrobat features can I turn off to make it faster? And how?
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
Mr. Beals
Thank you for you comments.
The main problem we are having is lunching Pitstop after Acrobat is up, it does not matter if its with version 7 or 8 of Acrobat. When connected to a enterprise network it takes up-to one minute. After startup it behaves as expected on powerful machines.
But when same computer is connected to a small size network with under 50 nodes it behaves "normally", not as quick as version 6 but very usable.
Disconnecting the computer from a network altogether brings out the best regarding startup, 3-4 seconds starting up Pitstop.
Version 4, 5 and 6 did not have this problem on the same enterprise network, maybe they were only scanning one subnet or better yet version 7 is checking the whole internet
I will take a look at Neo, thanks for the tip.
Mr. Beals
Thank you for you comments.
The main problem we are having is lunching Pitstop after Acrobat is up, it does not matter if its with version 7 or 8 of Acrobat. When connected to a enterprise network it takes up-to one minute. After startup it behaves as expected on powerful machines.
But when same computer is connected to a small size network with under 50 nodes it behaves "normally", not as quick as version 6 but very usable.
Disconnecting the computer from a network altogether brings out the best regarding startup, 3-4 seconds starting up Pitstop.
Version 4, 5 and 6 did not have this problem on the same enterprise network, maybe they were only scanning one subnet or better yet version 7 is checking the whole internet
I will take a look at Neo, thanks for the tip.
mattbeals
Well-known member
Re: Pitstop causes Acrobat to load ssslllooooowwwwwlllllly....
Well, I'm not going to comment on the copy protection scheme more than I already have. But what I will say is that on my small private network and other small networks I have used it on (including extremely large private and government networks) performance has been about the same. What can make a difference is how many action lists and or preflight profiles you have. A small difference, but a difference none the less. It's a big program, 200MB or so last time I checked... Un/fortunately there really isn't anything that can be done about it.
Well, I'm not going to comment on the copy protection scheme more than I already have. But what I will say is that on my small private network and other small networks I have used it on (including extremely large private and government networks) performance has been about the same. What can make a difference is how many action lists and or preflight profiles you have. A small difference, but a difference none the less. It's a big program, 200MB or so last time I checked... Un/fortunately there really isn't anything that can be done about it.
Similar threads
