Printdrive series 3 input device issue

[selectset]

Good afternoon everyone. I hope someone can help me out with this issue. Our printdrive server died on us. We were running printdrive series 3 update F on Windows 2000 service pack 4. Our new server has Windows 2003R2. We have installed the printdrive series 3 software and all the updates. The tiff files are being generated from Nexus 10.2 and are being sent to the printdrive through an ftp module in Nexus. Now when we send our tiff files and jdf to the printdrive the tiff input device keeps going offline after each tiff file is processed.

This is the log file on printdrive for the tiff input.

11/26/2013 02:35:30 PM Open Connect: New Import Job Created
11/26/2013 02:35:30 PM Open Connect: Opening Tiff File: \\192.168.5.10\nexus_Input\69119 RRD 626773Front1AKmw.tif
11/26/2013 02:35:33 PM Open Connect: Imported File: 69119 RRD 626773Front1AKmw.tif Successfully
11/26/2013 02:35:33 PM Open Connect: Cancelling Job: 69119 RRD 626773
11/26/2013 02:35:33 PM Open Connect: Delete File Error 'The operation completed successfully.


Thanks in advance for any help.

 

[pam_add]

there are option in input tab type of bitmap source like harlequin , esko try to set it

 

[selectset]

Our workflow setting is set to Agfa Job Description. We have a second prindrive in our shop and we followed the settings from that one.

Attached is a pic of the settings.

 

[gugar100]

Hi selectset

I have the same issue, when i send files from harlequin 9 to appogee series 3 update f, how did you solve it?, could you please tell me?

best regards

thanks a lot

 

[selectset]

I had to change my server software back to windows 2000 server in order to get it to work.