Printer Missing sections from PDF and PPT

[Kristina]

I'm printing science posters for colleagues and suddenly I am having issues. A printed PDF will print only one section or graph from the whole poster, the rest will be blank. A ppt i recently tried to print omitted an entire paragraph of text! Any ideas on what could be going on? I checked for updates to the software, but could it be a update issue with the printer? Why would it change all the sudden? HELP! and thanks in advance.

P.S. I'm using a Canon IPF9100.

 

[Correct Color]

Are you printing from a RIP, or direct to the machine? And if you're printing direct to the machine, what applications did you print each of these from?


Mike Adams
Correct Color

 

[Lukas Engqvist]

As correct color implies more info is needed, possibly also hardware (memory) configuration. If you can print the files correct on other machine then you can eliminate that the file is faulty.

 

[Kristina]

Hmm i'm not sure what printing from RIP means, so i think i am printing directly to the machine. I'm printing from Adobe Acrobat Pro, and Powerpoint. I was able to print the PDF's by unchecking "Fast Graphic Process" in the advanced printer settings, but that doesn't help my power point problem. This all happened over night as well, as if some automatic update (Or lack of) messed everything up.

 

[[email protected]]

Make a PDF of the PowerPoint file and print from Acrobat. By the way, the drivers on that Canon are only designed to print from Photoshop, according to their support staff, so printing from InDesign and Illustrator will be flaky, too. I use Acrobat or Preview successfully otherwise.

 

[Enrique]

When you say "missing" do you mean parts of the SHEET are missing, or just certain elements? In other words are there big blank squares or blank outlines of missing shapes? If its the latter, it's an overprint issue with the PDF. In Acrobat's settings make sure "always show overprint" is selected and the missing parts should show up.

If its the former... can't help ya, sorry!