. . .a great story-I did some consulting for a company (Branch Smith) in Texas. They won the prestigious Malcolm Baldridge Award - I believe the ONLY printing company to do so.
While there I found several issues, a big one was the press was ‘doubling’ in the Magenta Unit - I called and asked “how did you win the ‘Award’ - their reply was that “it was more about ‘paper work’ - “ Sure Was!!
Ahh but they were “certified”!