Hello colleagues:
Our small print shop bought a CTP used a few weeks ago, especially to deal with emergencies, because outsourcing the printing plates took us too long to arrive (24-48h).
It is a Creo Lotem 800 II of the year 2003. At first everything worked correctly but now it makes some vertical lines (see photo). The lines are about 2 mm thick (0.08 ")
The installation company did not connect us the aspiration of laser dust, said it was not important. We buy the air pipe and install it but the vacuum cleaner does not work. Where is the operation of the vacuum cleaner configured?
Is it normal that we can not access the "setup tables" menu?
Have we had bad luck with CTP? or was the problem caused by the absence of the vacuum cleaner?
We have no guarantee
Is there an economic solution? We have not talked to the installer yet.
Does anyone have a maintenance book for this machine?
Thanks in advance
Our small print shop bought a CTP used a few weeks ago, especially to deal with emergencies, because outsourcing the printing plates took us too long to arrive (24-48h).
It is a Creo Lotem 800 II of the year 2003. At first everything worked correctly but now it makes some vertical lines (see photo). The lines are about 2 mm thick (0.08 ")
The installation company did not connect us the aspiration of laser dust, said it was not important. We buy the air pipe and install it but the vacuum cleaner does not work. Where is the operation of the vacuum cleaner configured?
Is it normal that we can not access the "setup tables" menu?
Have we had bad luck with CTP? or was the problem caused by the absence of the vacuum cleaner?
We have no guarantee
Is there an economic solution? We have not talked to the installer yet.
Does anyone have a maintenance book for this machine?
Thanks in advance