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Blurb (blurb.com) is a company and a community that believes passionately in the power of books: making, reading, sharing, and selling them. For anyone with a story to tell – whether through photographs, words, illustrations, or any combination of those things – Blurb gives you the tools to put your best work into a real or digital book. We’re also a marketing platform – we give you the tools to market your books, set your own price, and keep 100% of the markup. We handle the back-end order processing and fulfillment, allowing you to focus on your great ideas, and creating awesome books. Not bad, right?
You’re getting us at just the right time too. With more than two million books produced, over one million registered users, and a global footprint that extends to 60 countries, Blurb continues to experience high growth and profitability amidst challenging economic times. Blurb is a private, VC backed company. If you’re ready to dive right in, get dirty, work hard and have fun, keep reading.
Summary:
The Large Order Sales Manager (LOSM) is responsible for sales, marketing, project management, and customer service on all matters relating to large and/or VIP orders at Blurb, which are generally for 400+ books from customers who are small businesses, agencies, not-for-profits and professional individuals The LOSM must be skilled and experienced in each of these disciplines, and comfortable operating the large order business with the mindset of an entrepreneur or small business owner. If you are a salesperson accustomed to making the sale, taking the order, and then passing to an elaborate sales support organization, this job is probably not for you.
The LOSM will be responsible for developing a compelling sales and marketing strategy, growing a pipeline of large and/or VIP orders, managing those orders through to successful completion, and providing post-order support toward the goal of a repeat order.
Responsibilities:
• Develop a successful sales strategy based on Blurb’s brand positioning, product/service offering, and the competitive landscape
• In conjunction with the marketing team, develop a compelling marketing plan and effective sales tools in order to grow the large order business and consistently achieve sales targets
• Develop deep understanding of Blurb’s evolving product offering and print/fulfillment capabilities in order to proactively and effectively counsel customers on projects – including advice on file creation, format selection, print specifications and fulfillment strategy
• Develop and manage a full-cycle workflow for the large order business – managing a sales pipeline, qualifying leads, delivering quotes, finalizing orders, project-managing orders to completion, and providing post-order support
• Drive pricing strategy and exercise business judgment on final quotes
• Develop strong relationships with Blurb’s Print Operations, Marketing, and Customer Support teams, as well as its print partners.
• Produce weekly/monthly tracking and analysis of sales pipeline, sales versus target, profitability, and notable qualitative trends
Qualifications:
• At least 5 years experience in outbound sales, with responsibility for achieving sales targets
• At least 3 years previous experience in a print procurement or print management environment; must have working understanding of litho (sheet/web) and digital print
• Technical skills – comfortable with web and client application technology and can effectively communicate with print partners and product management.
• Excellent project management skills with an ability to plan and drive deliverables and to meet deadlines, while managing multiple projects simultaneously
• Outstanding written and oral communications skills.
• Must be entrepreneurial – a self-starter who is strategic, proactive, resourceful
• Must be financially savvy – comfortable working in MS Excel to do detailed sales and margin analyses, run pricing scenarios, etc
• Must be service-minded, with excellent client facing and customer service skills
• Preferred: Comfort with managing and modifying basic legal contracts
Environment:
Blurb is a small, high-growth company, which means tremendous challenges and opportunities. We are looking for smart people who learn fast, solve problems, and get the job done. Our products and services are focused on the user experience, so you'll need to be user-focused as well. We have a world-class team drawn from companies such as Apple, Adobe, Intuit, Corbis, Current TV, eBay, Kodak, Method, Microsoft, Sun, CNET, Yahoo!, Lonely Planet and Sony.
Benefits:
• Medical, Dental, and Vision insurance (PPO or HMO options)
• 401(k) retirement plan
• Employer paid life insurance, short-term and long-term disability
• Flexible Spending Account (both medical and dependent care)
• 10 paid holidays
• 15 days paid time off per year (with tenure-based increases after two years)
• Free lunch on Wednesdays
More Information...
You’re getting us at just the right time too. With more than two million books produced, over one million registered users, and a global footprint that extends to 60 countries, Blurb continues to experience high growth and profitability amidst challenging economic times. Blurb is a private, VC backed company. If you’re ready to dive right in, get dirty, work hard and have fun, keep reading.
Summary:
The Large Order Sales Manager (LOSM) is responsible for sales, marketing, project management, and customer service on all matters relating to large and/or VIP orders at Blurb, which are generally for 400+ books from customers who are small businesses, agencies, not-for-profits and professional individuals The LOSM must be skilled and experienced in each of these disciplines, and comfortable operating the large order business with the mindset of an entrepreneur or small business owner. If you are a salesperson accustomed to making the sale, taking the order, and then passing to an elaborate sales support organization, this job is probably not for you.
The LOSM will be responsible for developing a compelling sales and marketing strategy, growing a pipeline of large and/or VIP orders, managing those orders through to successful completion, and providing post-order support toward the goal of a repeat order.
Responsibilities:
• Develop a successful sales strategy based on Blurb’s brand positioning, product/service offering, and the competitive landscape
• In conjunction with the marketing team, develop a compelling marketing plan and effective sales tools in order to grow the large order business and consistently achieve sales targets
• Develop deep understanding of Blurb’s evolving product offering and print/fulfillment capabilities in order to proactively and effectively counsel customers on projects – including advice on file creation, format selection, print specifications and fulfillment strategy
• Develop and manage a full-cycle workflow for the large order business – managing a sales pipeline, qualifying leads, delivering quotes, finalizing orders, project-managing orders to completion, and providing post-order support
• Drive pricing strategy and exercise business judgment on final quotes
• Develop strong relationships with Blurb’s Print Operations, Marketing, and Customer Support teams, as well as its print partners.
• Produce weekly/monthly tracking and analysis of sales pipeline, sales versus target, profitability, and notable qualitative trends
Qualifications:
• At least 5 years experience in outbound sales, with responsibility for achieving sales targets
• At least 3 years previous experience in a print procurement or print management environment; must have working understanding of litho (sheet/web) and digital print
• Technical skills – comfortable with web and client application technology and can effectively communicate with print partners and product management.
• Excellent project management skills with an ability to plan and drive deliverables and to meet deadlines, while managing multiple projects simultaneously
• Outstanding written and oral communications skills.
• Must be entrepreneurial – a self-starter who is strategic, proactive, resourceful
• Must be financially savvy – comfortable working in MS Excel to do detailed sales and margin analyses, run pricing scenarios, etc
• Must be service-minded, with excellent client facing and customer service skills
• Preferred: Comfort with managing and modifying basic legal contracts
Environment:
Blurb is a small, high-growth company, which means tremendous challenges and opportunities. We are looking for smart people who learn fast, solve problems, and get the job done. Our products and services are focused on the user experience, so you'll need to be user-focused as well. We have a world-class team drawn from companies such as Apple, Adobe, Intuit, Corbis, Current TV, eBay, Kodak, Method, Microsoft, Sun, CNET, Yahoo!, Lonely Planet and Sony.
Benefits:
• Medical, Dental, and Vision insurance (PPO or HMO options)
• 401(k) retirement plan
• Employer paid life insurance, short-term and long-term disability
• Flexible Spending Account (both medical and dependent care)
• 10 paid holidays
• 15 days paid time off per year (with tenure-based increases after two years)
• Free lunch on Wednesdays
More Information...
