Servicing used production equipment...?

methogod

Active member
We service Konica's all day... as long as you can get service manuals and parts/consumables.... and having a tech who will help when you need it. Ricoh may provide service off contract....
 

Risu

Active member
I'll do all services for my Konica C6500-7000 series. Parts, consumables and repairing tips easily available. Affordable to print also.
 

Stickman42

Well-known member
Buying 3rd party and asking an OEM to give you a service contract for it usually involves them "re-certifying" the machine. Essentially, bringing it up to serviceable standards. They would replace wear items and anything else they deem necessary at your expense. Our experience has been that this rarely yields any significant savings.
 

ksherrod

Well-known member
As stated above, there would normally be some kind of billable inspection/service before a contract could be placed on it. I would definitely reach out to Ricoh direct or your preferred Ricoh service provider and get their exact terms in writing before purchasing the machine. Its possible they could refuse to make a contract on it, but I suspect that because its a current device then it should be possible.
 

Beyond the Press

Ink
by Noel Ward, Editor@Large
So you pulled the trigger and put the big new printer on your shop floor. But success is not about the box. This report shows how the worries that keep you up at night are shared by many other business owners—and what the best ones do about it. Link to Article

 
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