johnwwweissberg
New member
About Print Science:
Print Science are software developers specialized in E-commerce, PDF creation and the printing business. We help our customers use the internet to automate file creation, ordering, and print production. Print Science products are used by printers, copy shops and wide format printers in North America, South America, Europe, Africa and Australia. Print Science products enable over 10,000 printing orders every day.
Print Science was founded in 1996. We serve our worldwide customer base from our headquarters near Boston in the USA and from our office in Brussels Belgium.
Job opening:
Print Science has an opening for a full-time Technical Support Associate. This position is responsible for assisting in implementation and configuration of e-commerce websites for our English-speaking users worldwide.
Responsibilities:
Location: Home office or local co-working office
If interested, send resume to: jobs@printscience,com
Print Science are software developers specialized in E-commerce, PDF creation and the printing business. We help our customers use the internet to automate file creation, ordering, and print production. Print Science products are used by printers, copy shops and wide format printers in North America, South America, Europe, Africa and Australia. Print Science products enable over 10,000 printing orders every day.
Print Science was founded in 1996. We serve our worldwide customer base from our headquarters near Boston in the USA and from our office in Brussels Belgium.
Job opening:
Print Science has an opening for a full-time Technical Support Associate. This position is responsible for assisting in implementation and configuration of e-commerce websites for our English-speaking users worldwide.
Responsibilities:
- Assist customers with software configuration for their e-commerce websites.
- Provide training to new and existing users on the functions and features of our products.
- Troubleshoot and resolve issues while ensuring customer satisfaction.
- Provide excellent service and answers to our software users worldwide via phone, email and chat.
- Write concise new or updated content for our product documentation.
- Test software updates and report testing results clearly.
- Prepress or Graphic Design experience.
- Ability to effectively communicate with a diverse set of users.
- Strong troubleshooting skills.
- Patience, tact, excellent writing/grammar skills, and attention to detail.
- Ability to prioritize support issues and readjust focus where needed.
- Previous customer support experience preferred.
- HTML/CSS experience a plus.
Location: Home office or local co-working office
If interested, send resume to: jobs@printscience,com
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