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Techs/operators of Pitney Bowes inserters

Hey everyone,

The company I work for is considering buying a Pitney Bowes inserter, and I want to make sure I understand what we’re getting into in terms of maintenance and repairs. Hoping to get some insight from those with experience.

A few questions:
  • How often do these machines break down or need replacement parts?
  • Are parts easy to find, and can they be replaced in-house, or is it better to have a service contract?
  • What are the most common parts that wear out quickly?
  • Are parts from different Flowmaster models interchangeable? If we go with an older unit, would we be able to use parts from newer models?
  • Any general tips for keeping these machines running smoothly?
Appreciate any advice, thank you!
 

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