There is no conflict in the Sales Directive. Actually it is very advanced thinking. It is Quantum Science Sales thinking.
Both conditions are existing at the same time. Mr. Yeehaw knows this. He is really smart and normal people just can not understand such an advanced concept.
This is very much related to Quantum Management where the boss is always right. He is right when he is right and he is right even if he is wrong. It has to do with him having more quantum management energy or power than you have.
That is the Steady State Condition of working environments almost everywhere.