versant 80 error 099-341 Fusing Not Latch Up

[chrisio]

Hi.

I have the v80 with the error code 099-341 according to Xerox I need to reboot the machine with the front door open and and the fuser tray pulled out and then reinstall. Having done this the error remains. I am waiting on the tech getting back to me but is there anything else I can try. It was fine before the christmas break and I left the machine switched on to try an minimise any problems!

Google has virtually nothing on the error code!

Thanks
Chris

 

[azehnali]

do you have a service contract ?

 

[DYP]

Check this out. Error Code versant 80 error 099-341 Fusing Not Latch Up

Also check that the belt is not run off to far to the side. If so run it back towards the middle. This happens on the 2100 and 3100 occasionally but I can't remember the error code.