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What Service-models do you have

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  • What Service-models do you have

    Hi!

    I'm a student from Europe and working on a paper about Service-models in Digital Printing.
    (especially interested in IGEN3/ Indigo/ NexPress...... but other models are fine, too!)

    What kind of models do you have, and from which company? Full-Click or Shared Maintenance?
    What do you pay? Are you happy with it? How often is your digital press down, and according to that how often a month does a technician have to come? What would you change/ what would you add/ what do you miss?

    I'd be really grateful for ANY kind of information or thoughts.... My job is it to find out how service-strategies play out and what the consumers think of it...

    Thanks in advance,
    Tiffany
4OverStandard FinishingDuploSmartsoft (Presswise)AleyantCanonKBA
CanonAleyantDuploStandard Finishing

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