Standard Finishing
Xerox4Over

Announcement

Collapse
No announcement yet.

Cloud phone system

Collapse
Canon
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • RCD
    replied
    I actually installed Amazon Connect to my business system with the help of https://spd.group/. I can't say it's flawless, but it is definitely cheaper and worth giving a try.

    Leave a comment:


  • dmetech
    replied
    Originally posted by PricelineNegotiator View Post

    I am very familiar with QOS features. Do you have more than 3 people on the phone frequently?
    Yes. Each call should be using only 100 Kbps max, so you have more than enough bandwidth. We had call quality issues initially as well, and it turned out the QoS had not been configured correctly on the router.

    Leave a comment:


  • PricelineNegotiator
    replied
    Originally posted by dmetech View Post

    Sounds like your router is not configured correctly. You need to configure it to give highest priority to your VOIP packets. Our system works fine on a 16/3 connection.
    I am very familiar with QOS features. Do you have more than 3 people on the phone frequently?

    Leave a comment:


  • dmetech
    replied
    Originally posted by PricelineNegotiator View Post

    If you have anything less than 60 down, 4 up, you will have issues with VOIP. That being said, we have 60 down 4 up, and still have issues during high traffic periods. If you have more than 3 people on the phone you will have substantial issues unless you have get a stronger upload speed and/or fiber optic internet.
    Sounds like your router is not configured correctly. You need to configure it to give highest priority to your VOIP packets. Our system works fine on a 16/3 connection.

    Leave a comment:


  • JustinB
    replied
    I use voip.ms for my voip provider. Dropped my monthly phone bill from $700 a month with vonage to $50 a month with voip.ms

    Leave a comment:


  • benstarr
    replied
    One more thing I'd recommend is try to get something with either no contract or a very short term. That way if you're not happy you're not locked in.

    Leave a comment:


  • davehultin
    replied
    Originally posted by gregbatch View Post
    Check out OnSIP (onsip.com). ... All internal calls are free.
    We're happy OnSIP users too! They really do a nice job for us.

    Not only are all internal calls free, all OnSIP to OnSIP calls are free too! That means I could call gregbatch at no additional charge.

    The only downside (and I don't know that it's unique to OnSIP) is that I seem to remember calls to Alaska and Hawaii are at a pretty high rate. We have customers in both of those locations, so that crosses my mind every so often.

    When I'm not at work, I really try to shut off work. But for those times when I do need to make a call outside the office, it's super-nice to be able to do so through the OnSIP app.

    Leave a comment:


  • benstarr
    replied
    I don't think that either Skype or Connect are full fledged phone systems, they might get the job done but the have some limitations.

    I really like Jive for VOIP. There are so many cloud based VOIP solutions that are great alternatives to traditional phone service. But be sure to shop around the pricing can vary widely and you don't necessarily get more by paying more. Most VOIP providers will have a network testing tool that will check if you have sufficient bandwidth or if there are other QoS issues that might need to be addressed.

    Leave a comment:


  • prwhite
    replied
    You might check into Vonage VOIP. Although I'm not running a PBX system, I have 2 lines and one always forwards to a cell phone. Been working flawlessly for 5 years.

    Leave a comment:


  • OffsetStorefront
    replied
    Originally posted by SoggyWinter View Post
    I can't get affordable VOIP grade QoS connectivity in Alaska due to the poor lower 48 peering of the local ISP duopoly. The plan would be to use AT&T cellphones as handsets that get calls forwarded from the cloud contact center.
    Your username makes so much sense now.

    Leave a comment:


  • Inkscape Print
    replied
    We have used Nextiva now for about 4 years with very little issues. The neat think about them is we have a base that has 3 lines so we can pay for one user and have up to 3 calls going at the same time. We get the 3 phone lines and fax to email service for about $50 per month.

    Leave a comment:


  • gregbatch
    replied
    Then you want a virtual attendant to manage your calls, not VOIP. Grasshopper, Freedomvoice CloudNumber, eVoice, etc.

    Leave a comment:


  • SoggyWinter
    replied
    I can't get affordable VOIP grade QoS connectivity in Alaska due to the poor lower 48 peering of the local ISP duopoly. The plan would be to use AT&T cellphones as handsets that get calls forwarded from the cloud contact center.

    Leave a comment:


  • Magnus59
    replied
    We switched to VOIP about a year ago with no issues apart from some changes to internal procedures because the VOIP system works differently to having an internal PABX
    Here in Australia the PSTN telephone system is being shut down as the new NBN network is rolled out, so there will soon be no choice other than VOIP or Mobile connections

    Leave a comment:


  • gregbatch
    replied
    Check out OnSIP (onsip.com). They are very stable on lower grade networks. They have 2 plans - per minute and unlimited. If you do a lot of internal calling compared to outside calls, per minute is best for you because you only pay per minute on outside calls. It costs nothing (other than the phone) to add extensions. We have several extensions that rarely make an outside call. It doesn't cost $25-$30 a month for that line. You can add SIP apps to your cell phones and take calls as an internal call like you are in the office. You can plug in a phone at home and answer like you are at the office. Communicate between shops and easily transfer calls between shops. All internal calls are free. If you have a lot of outside call volume with a limited number of phones, unlimited may be best for you (I think it now includes a phone). Either way, I haven't found anyone to give such good service for so little. If I recall correctly, they had a utility to run that would check your network to see if it would handle the load.

    Leave a comment:

CanonKBAAvantiSmartsoft (Presswise)DuploEnfocusXerox4Over

Canon Embellishment White Paper

Collapse

Print Embellishment Goes
Straight To The Bottom Line

InfoTrends reported that interviews with more than 100 print customers demonstrated an appetite and willingness to pay premiums of 24% to 89% for special effects, over CMYK-only printing. They also indicated embellishment could apply to a significant portion of their work. Embellishment options can include hot foil stamping, spot gloss UV, embossing, debossing, letterpress, diecut shapes, lamination, duplex, triplex, gold foil, silver foil, copper foil, white foil, black foil, clear foil, etching, and laser cutting techniques. Download The Free White Paper.

CanonSmartsoft (Presswise)AvantiKBAAvantiEnfocusGraph ExpoDuploXeroxChili publish4Over

What's Going On

Collapse

There are currently 6121 users online. 94 members and 6027 guests.

Most users ever online was 10,745 at 04:03 PM on 10-10-2019.

Working...
X