Horizon Vac 100 collator problem after install of Vac 100m tower

Have an existing Vac 100a tower working ok but needed more pages to collate so bought a Vac 100m tower. After connecting the 2 towers, A tower on the left side M tower on the right side. I set up System Switches A tower Total 2 Order 1, M tower Total 2 Order 2. I then connected the Signal Cord.

I warmed up the collator ( pressing start and inch button ) I noticed the Feed Rotor / Rings not rotating on both towers which I know should rotate, but the belts and rollers are all turning while warming up. Tower A feed rings rotate while warming up before the 2 towers were mated. After warm up is done. On Set 1 page, I turned on the tower which is used, the delivery direction & standard icon for the stacker. On Set 2 page, I turn on bin 8 and 9 of both Tower A and Tower M. I loaded paper on those bins to test. I press the All Tower Thickness Calibration Button, all the Blowers of both Towers were running but the Feed Rotor / Rings are not rotating so no paper are being collated, I noticed that all the bin on Tower M turned on by itself during calibration ( I only turn on bin 8 & 9) . Had to press the stop switch or else the calibration process on both towers would not stop. No errors appeared except for the Stop Switch Indicator. I then tried the Individual Tower Sheet Thickness calibration button, A tower was calibrated successfully while M Tower was not, like before when using the ALL Tower Calibration button, the M tower continues to run with blowers ON with feed rings not rotating so eventually have to press the stop button again.

I hope any forum member can point out what I am missing or have done wrong.

I am just thinking when connecting Horizon Vac 100 towers A, C or M, do I have to check first the serial nos. of the tower to see if they are compatible and can be connected, just thinking.

Hear from anyone soonest. Thank you in advance.
Sadly I am unable to answer your query but I was wondering if you could give me some feedback on the machine. We have a duplo at the moment that takes the snail cartridges but the newer cartridges just dont work. We are looking at a Horizon Vac 100 and was looking for some feedback from someone who has been running one for a while.


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