Hi guys.
We have a annoying problem with our platesetter and the lack of service (we are in some kind of juridic fight with the unique service in our area) make me appeal at your help.
We have a KODAK Magnus 800 Quantum that gives increasingly often this error:
The exposure failed. Rcon error: Error Code [01359] Commanded lens position exceeds travel limit (Error Code = 44300, Error Category = 07 - Fatal, device cannot recover) Click Unload to automatically unload the plate from the drum. Resubmit the separation from the workflow workstation.
Can you advice me on this one? We don't have the service dongle, so i cannot change or see anything of inside settings.
thanks in advance.
MB
We have a annoying problem with our platesetter and the lack of service (we are in some kind of juridic fight with the unique service in our area) make me appeal at your help.
We have a KODAK Magnus 800 Quantum that gives increasingly often this error:
The exposure failed. Rcon error: Error Code [01359] Commanded lens position exceeds travel limit (Error Code = 44300, Error Category = 07 - Fatal, device cannot recover) Click Unload to automatically unload the plate from the drum. Resubmit the separation from the workflow workstation.
Can you advice me on this one? We don't have the service dongle, so i cannot change or see anything of inside settings.
thanks in advance.
MB