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  • When You Try to Help


  • #2
    "Great, I need 100 of those wood grain envelopes I have been hearing so much about, with a matching wood grained letter folded and inserted with a wood grain A2 envelope, ohh yea and we need it out in the mail in 2 days for an event."
    (2) Ricoh Pro 7110SX digital printers
    OKI C931e with Straight Shooter Envelope feeder

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    • #3
      Just do what I do, quote it waaaayyyy out of the ballpark ($7.20 each). Either they'll take it, and, you'll make a lot of profit, or, they'll decide the cost is too prohibitive and abandon the idea.

      Either way, you win.

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      • #4
        Refer them to your competitor.

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        • #5
          "One Million Dollars."

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          • #6
            i sold 250 business cards for $700 doing that. they come back twice a year

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            • #7
              We lost a client over a $150 discrepancy between us and a competitor, this was not a straightforward client and their files required work, often a lot but we got used to it and developed a "system" after so trial and error (which i refused to disclose), their new arrangement didn't work out and now want to come back however so far i have told them we are too busy..... i was disappointed our relationship wasnt worth $150 to them and now i m inclined to ratchet up the price.....your thoughts

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              • #8
                Originally posted by maas View Post
                We lost a client over a $150 discrepancy between us and a competitor, this was not a straightforward client and their files required work, often a lot but we got used to it and developed a "system" after so trial and error (which i refused to disclose), their new arrangement didn't work out and now want to come back however so far i have told them we are too busy..... i was disappointed our relationship wasnt worth $150 to them and now i m inclined to ratchet up the price.....your thoughts
                This is the best time to enforce/validate your investment (work) you've done before. Make a calculation on how much their sh*t needs to be "massaged" before going into production, then invoice them the work hours.

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                4OverStandard FinishingDuploSmartsoft (Presswise)CanonKBATharsternAvanti

                Presswise Article

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                Automated Order Status Tracking
                In PressWise Workflow Solution


                Presswise order status
                Quick overview of the order status tracking feature on PressWise’s automated workflow solution

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                4OverStandard FinishingDuploCanonSmartsoft (Presswise)TharsternKBAAvantiUltimate

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