We have been having issues with the stitches on our Duplo - The snail cartridges. We had an engineer in who took a look at it and said its not the machine its the cartridges and they know about it. He went through our cartridge stock and picked out 2 and said they are the only good ones. We have run both these cartridges without missing a stitch. As soon as they ran out and we replaced the cartridges and it wouldn't stitch again. The machine is basically useless without the proper cartridges - the bad ones come direct from Duplo!. Has anyone else had this problem and if so do they have a supplier they can recommend for the cartridges. We are actually looking at having to replace the machine because of this issue which seems extreme!
Duplo stitch cartridges
- Thread starter abc27
- Start date
If you're running a DBM120 I believe they work with Swingline cartridges, or maybe that's what you already have. The side of the shell will have the Swingline logo. If you're not already using the Swingline version, you may want to give some a try.
I've had some odd issues with my Xerox finisher that doesn't like certain cartridges, I take the staples out of the cartridge holder and put them in the holder that was working. Once I do that everything runs fine. Not sure if that's a similar issue you're having but it would have been a bit more helpful if your tech told you what the issue was.
I've had some odd issues with my Xerox finisher that doesn't like certain cartridges, I take the staples out of the cartridge holder and put them in the holder that was working. Once I do that everything runs fine. Not sure if that's a similar issue you're having but it would have been a bit more helpful if your tech told you what the issue was.
BigSi
Well-known member
Did you see my post of a couple of months back-
Hi Guys. Just be aware that there is a large batch of dud staple cartridges out there (the snail ones). I don't know if they are all manufactured from the same factory.
Something to do with the glue strip on them. (to wide? wrong glue?). Not sure if Duplo has resolved the issue. It's possible that the dud ones only came to this part of the world. ta Simon
Hi Guys. Just be aware that there is a large batch of dud staple cartridges out there (the snail ones). I don't know if they are all manufactured from the same factory.
Something to do with the glue strip on them. (to wide? wrong glue?). Not sure if Duplo has resolved the issue. It's possible that the dud ones only came to this part of the world. ta Simon
Pennypicher
Well-known member
First Duplo 150 uses different cartridges. As for the 120 cartridges there is a issue with them but nobody owns up to it. I think the glue strip is too wide. Inside the head is 2 tiny fingers that flick the staple forward for the next cycle. If they slip on the glue it doesn't advance and you miss the staple. Sometimes switching to another head or trying different cartridges helps but???
Also heard MBM plockmatic heads work better than Duplo. Slight difference but they work ok.
Also heard MBM plockmatic heads work better than Duplo. Slight difference but they work ok.
sidneykidney
Well-known member
Ah!!!! I had this exact problem on my DBM-120 a couple of years ago and queried it with Duplo.
When I asked if it was a known problem they said No!!!!
I ended up spraying silicone spray into the cartridge and it helped for a bit.
When I asked if it was a known problem they said No!!!!
I ended up spraying silicone spray into the cartridge and it helped for a bit.
BigSi
Well-known member
Any updates on this Duplo (DBM 120) staple issue?. Like abc27(simon) I basically have a useless machine until its resolved. I have to admit I haven't tried the "swing line" ones yet. Sort of hoping Duplo would sort this out. Though not likely if they won't even admit there is a problems.
We tried the swingline ones and they were no better, I think the bad duplo ones damage the springs. Very poor, we have scrapped the machine and bought a wire fed one instead, also much cheaper stitches than the cartridges
Pennypicher
Well-known member
Someone told me the heads from MBM work better. Still about $400 each. The duplo heads are only rated for 30,000 cycles too. Many go a lot further than that and for the cost you would want more. If you know how to disassemble the head there are little tricks that may work.
PricelineNegotiator
Well-known member
Can you take a picture of what these staple cartridges look like?
BigSi
Well-known member
Just the standard Duplo snail cartridges. See attached. What would be fantastic! is if anyone had some old stocks of these, they would be willing to sell? As long as they were more than a year old. I never had a problem with these until the batch I purchased about 7months ago.
Attachments
PricelineNegotiator
Well-known member
Let me check in the morning, as that's what I had in mind too.
BigSi
Well-known member
BigSi
Well-known member
Hi Dennis have just sent you a message. Let me know if you don't get. thanks Simon
Pennypicher
Well-known member
I did but cant find the box of them. give me a bit ill let you know
PricelineNegotiator
Well-known member
These are the ones I have. Sorry.
To anyone curious, I have 6.5 cartons of these guys, or 130,000 staples. Genuine Xerox part.
Attachments
narseman
Well-known member
I was buying staple cartridges from Canon for my finishers. Don't remember exactly, but it was like 150 to over 200 for some carts. I found Best Office Products online. BOP. Using the model number of the cartridge. (Apparently) exact same carts for around 30$+ versus 150$. Last 5 years or so, never had a problem.
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