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So this post says Xerox is updating their stuff, but the only thing all the other companies are doing is updating their stuff?

It looks like the drum life may be one of the biggest advantages of the Ricoh, which is rated at 950k vs the Konica's 600k, so it gets replaced around 50% less often. Also the Konica uses a drum unit, which has the cleaning unit inside it, which means it's easier to replace both in one step, but...

If you are already getting the GBC StreamPunch Ultra, then just add the StreamWire unit to it. GBC StreamWire - Automated Inline Twinloop Wire Binding - YouTube

You could mention to your techs that replacing, and/or updating the firmware on the DTU board might be the answer. Many C9100 techs are hesitate to update these boards because the process is different than the main machine, and requires a special tool.

I service quite a few Ricoh C9200 series machines and they run extremely well. Most of them are averaging well over a million impressions a month. The fuser units have proven to be bullet-proof, with most not even having been serviced at all after millions of prints. The printer comes with...

S= Scanner, (no S then printer only), X= 5th Station All three models you listed are 85ppm, with scanners attached. The SL is the Light Edition, no inline color calibrator, smaller less powerful Fiery. The SX has inline calibrator, and the 5th color station with full Fiery.

As a tech, I prefer to have each Fiery have a Keyboard, Monitor and Mouse setup, if just to monitor the Windows side of the Fiery, updates, startup status and such, which are a generally the vast majority of problems that occur with Fiery's.

Hopefully your tech knows about the mandatory firmware updates required to make the C9200 recognize the new model finisher correctly. All three pieces of the printer need to be updated, the ACD computer, the Smart Operation Panel, and the printer itself.

The Ricoh C9200 actually handles stock up to 450gsm! And it also has an inline calibrator and a high speed scanner for color accuracy feedback. I have a bunch of these that are running well over a million pages a month and are just cranking away. Which sounds like way more machine that the OP is...

The C5300 is a very good machine. It is a production printer, specifically a "light" production printer. It is not intended to be compared to the C7200 series or the C9200 series machines, which are not only larger but are intended for different markets and needs. It is a versatile, high volume...

The big problem people are having with the Digimasters going away is that it is pretty unique in its niche, very high volume, good enough quality, and really cheap. And no real competition. Looking at your numbers of 1.9m clicks/month, that isn't really that high. The Kodak are rated at upto...

Because file problems are tough to figure out sometimes, bad files act badly. It always comes down to the same answer, artwork should always be flattened before it is sent to the printer.

It's odd that your contract would be "killed" with such short notice, since Kodak announced a couple of years ago that the Digimasters were being discontinued and support would be ending. If your sales reps weren't pounding on your door until last month they aren't doing their jobs very well.

As people said before it is a transparency problem. The issue is in the file creation, the creator should always flatten the job as a final step so that all the transparent layers are made into one single layer for sending to print. The unflattened job issues will be viewable in Image Viewer, in...

The jam code (J099) you are getting is a double feed jam. So either you are actually having two pieces of paper stuck together or the machine thinks there are. If there are not two pieces together in the machine at jam removal then it is a simple matter to just turn off double feed detect in the...