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No creaser, no scorer. Cracking spines. Our shop does 95% the exact same specs for every job we do. 65lb 12x18 uncoated grain short. We produce booklets so that means a 12x18 gets cut down to make 2 booklets. This means the fold goes against the grain. We purchased Accent Opaque for years and...

Also, I don't want to see your portfolio. Show me the files.

Okay so this particular person is a retired guy. Probably about 60. He is a member of a social club and started doing their design work. Before he got started he actually asked me which software to use. I told him InDesign but it's expensive, would require a photo editing program like Photoshop...

2) Publisher. I've actually only used Quark maybe 20 times and it was 15 years ago because it is what my shop was using before Creative Suite 2 came out. My customers wouldn't have a clue what to do with Quark. 3) Kind of tagging on to your #1, Publisher offers options for bleed margins but...

Customer files are always 8.5x11 even though my shop does mostly 5.5"x8.5" booklets (and we give our customers spec sheets). No. People do not own a ruler.

I pretty much just reject Powerpoint files at this point. I've gotten a file from a customer in an Excel file. He placed a jpg into Excel and sent the Excel file.

I just struggled with a customer Publisher file for a couple hours so I wanted to share what finally worked. Random pictures were dropping out when I was exporting to PDF. In general (not just publisher) I used to always either print to ps or print to pdf. Within the last 5 years I changed my...

all of them Just kidding. Focusing on the J75, I kind of mentioned in my post but the latest was jamming on every sheet when duplexing, he got that solved and then we were getting a horizontal line every 150mm ish. Mottle after long runs... like really bad. Sometimes shutting off the machine...

Hi all. We purchased a refurbed Xerox J75 and a D125 about 4 and 2 years ago respectively. The J is color, the D is higher speed black. Same rough generation otherwise. We bought direct from the "only"(?) authorized Xerox distributor in my state. We also signed a pay-per-click service agreement...

Our DPM 2340 is no stranger to drum jams after the 1st plate has made it out. That's what happened this morning. Cleared the jam by pulling gently. Tried again, jammed again. This time investigated the drum area and it is clear that just as the plate is exiting the drum area and buckling right...

Stupid questions: Print first, then glue then cut? What kind of spray glue?

I have a customer asking for a quote on extremely thick business cards (in the 16pt-26pt range) with color edge. How is this done? I think the edge is just painted on, right? Or is that the workaround way of doing it? And then I think I read that the thick cards are done multi-ply but how...

I can't believe you run jobs that big on digital. This job was 8,000 books. I ended up bowing out because the customer wouldn't let go of the price he wanted to pay (he wanted to pay $640 less than the price I could get). After a lot of time and a fair amount of back and forth I flat out told...

I have a customer looking for an unusual perfect bind finish size: 3.5" x 8.5". I've called around to a whole bunch of shops in my state and cannot find anyone that can do this finish size without a lot of extra work. I'd like to find a shop that has a web press that can fold in-line and also...

Because reasons. Has it always been that way? Maybe because people now use InDesign for things other than printing (like digital media) so it wouldn't matter?

Well... I figured it out. I had to wipe and reinstall my computer from scratch a few months ago... same for the other guy that does prepress. When I was setting them back in I forgot to modify the 'Appearance of Black' setting in InDesign. Now I have it set to "Display all blacks accurately" and...

Sometimes it works for us. As mentioned in my post yesterday afternoon it seems that it works until we run the file through Quite Imposing and then that's screwing it up. If we convert to after it's imposed some random folio lines/page numbers disappear... that's why we've taken to always...

Not sure exactly what you mean. We are sending to an AB Dick 2340 digital platemaker and printing on an Itek 975pfa (blanket-to-blanket perfector)... whole lotta dot gain. or maybe you mean from what color profile are we converting to dotgain 30? The InDesign file is set to US Web Coated v2 and...

UPDATE: Looks like the issue happens after we run through our Quite Imposing Plus automation sequence. We are continuing to troubleshoot.. Specifically looking for some kind of color settings in Quite Imposing.

We actually do use this option (Preserve Black) every time we convert.