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hi i think your problem in switch in vacum unit, if switch is damaged. or switch activator dosent work.switch and activator are in front of vacum pump. when film move vacum is activa and film can not forward regards

hi i think problem is in floppy disk or floppy drive. you have to copy your floppy files disket in new floppy by computer and test herkules with new floppy disk. if problem not solve. after power on herkules floppy drive led must turn on for many times.normally after 10 or 12 second led on...

hello i installed rip mate 4 in win 2000(advance server built in nt tech) problem is sentinell dongle driver i use sentinel dongle driver ripmate3.6 if you have problem in during installation do not hesitate to contact me regards

hi where you pullout piece of film (reare or front conveyor) i think you pullout from rear conveyor in top of rear conveyor is sensor clean it. i am waiting for your answer regards

dear all i repaired dot mate for 9 years and completely know how it works i am from iran and i think can help ypu in philipine about your density do you know how you can clean filter and iris? can you send me parameter. iregards

i am from iran i can help you after give error you have to send your erron number with infomation(information is after give error you push key? in touch pand you will see information about your error no) my e.mail is ([email protected]) regards

lopd no is printed in box of new laserdiode and print in paper into box each ld have speciall lopd no. what do you mean jig? in procedure when you put ld in place be carefull 2 pin goes to speciall hole and not damage. after replacement you enter lopd no in service mode. you can enable cover...

ok my email:[email protected] ifvyou have problem do not hesitate to contact me regards

hi your problem for cable in -5v power supply.open front door. you will see cable that bring -5 v.open all white ties carefully and close new ties another place of cable(not previous place). after this procedure for better perfomance you should go to service mode and recording head test smenu...

hi maurcio in herkules you can check mirror motor need osiloscope you must connect to xهفتادوسه in ecc boards and get image that i attached the post. ecc board is one board in over of (mirro motor and laser unit) carriage. regards

check motor feed plate ? after punching plate rewards to path ang path goes down i think your problem. motor can not rewards plate completely into path and sensor sense plate and give error if you open cover you will see procdure regards

before you buy new pif what was your problem ? did you use screen pif card? if yes check your rev in new card it must be same with old card(rev :printed on. circuit boards) regards

what is the mean is not washing non image area.what is your rip? for power of laser you have to increase light parameter. what is your resulotion?(2400or 2540,....) for every resulotion we have speciall light do you have this problem with another resulotion please test it regards