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  1. Q

    Graphtec FC9000 Tool/Blade Holder Issues

    A few customers have had issues with the screws stripping, and another customer with the metal holder being stripped out, the part to replace is over $1000. so was just seeing what others have been experiencing.
  2. Q

    Graphtec FC9000 Tool/Blade Holder Issues

    How’s does that help with the threading stripping?
  3. Q

    Graphtec FC9000 Tool/Blade Holder Issues

    Any users out there having issues with the threading on the screw or holder that carries the blade stripping out? What have others done to remedy the problem? I have seen a 3D printed piece to help with the tool holding in placer better. The holder is soft cast metal, and we have re-tapped to...
  4. Q

    JBI Docu Punch + Plus manuals

    Think I have what you need. Message me I’ll try to email.
  5. Q

    Duplo System 5000 - remove SCC?

    What sheet feeder do you have? 2000 or 2200. This might help you.
  6. Q

    Duplo DC-618 Skewing In Machine

    The plastic casing was designed around offset printing when they came out with these machines. They did pretty well, but if they were left unattended, off, they would flat spot, causing other issues with skewing. The reason why they went to the Grey rollers was. The US market was complaining of...
  7. Q

    Duplo DC-618 Skewing In Machine

    Yes, I’ve rebuilt nine machines with these rollers that are updated. They’re like the old 645 rollers but a little bit different material. Should be back to 1,000,000+ lifespan.
  8. Q

    Duplo DC-618 Skewing In Machine

    It’s the rollers, have seen this issue in the 646 model, rollers discontinued, expecting it soon in all our 618 models out that we take care of. Rumor is a replacement roller coming for the 618 but no bulletin yet. Duplo will not do anything until a ton of complaining. They consider the soft...
  9. Q

    Duplo 2200 Contoller

    Usually see this issue with Windows 10 and Windows 11. There is a driver enforcement that you need to turn off in windows 10, and in Windows 11 that driver enforcement and core isolation. Get into device manager and go to USB I believe and see if the Duplo IF is working for the driver, you still...
  10. Q

    DUPLO 618 ISSUE: Cutting 2 up 9x12 on 13x19 paper not straight cut

    Correct on the distance of sheets to the exit. The sponge rollers on that model over time will wear also, spec says 1 million cut 618 I’d be shocked if you get there without having skewing issues. In the 646 model you’ll get lucky to get past 150k in some instances, so even that you have less...
  11. Q

    Vario Print

    Thought I would post this up here and see if there’s any techs or dealers that wondering if you can help me out with some information or possibly where to find one of these it is not in stock. Trying to help a customer out. Also would look at possibly purchasing the back half of the booklet...
  12. Q

    Duplo DC 616

    Cycle through with the <^> to count push green button
  13. Q

    Duplo-DBM120 parts

    I’m based out of Cedar Rapids, home office Des Moines. We cover Full state. Only two of us doing it, was just me for a few years but I just hired a new tech in 23’. We don’t have much up in the upper north west, 4 hours to get there makes for long days. We have 15 systems eastern part of state...
  14. Q

    Duplo-DBM120 parts

    Have been working with on Duplo’s since early 2000’s. Just installed the new 700i at an account whole system is 40’ long 😮. I could get the one I saw going but they did not want to put any money into it. Where you located?
  15. Q

    Duplo-DBM120 parts

    Just looked at one for a customer in Ames Iowa. Believe it will go to procurement to wholesale it. Entrance sensor was the issue. No pat’s available.
  16. Q

    BW inkjet envelope printer

    Know about the Postmark 1170 rapidcolor and iJets 1175, but was wondering if there is a black-and-white option out there? Have a customer looking for one. We’re considering the Formax AP3 but my concern is your ability. Have you dealt with a ColorMax8 and it seems when it gets into higher...
  17. Q

    PostMark 1170 RapidColor

    The customer has liked the machine, the initial setup from the manufacturer we purchased through was a nightmare, but between the software company and others in the account they finally got it going well. There was no initial manual or any real info. The rep we got it from new the application...
  18. Q

    Duplo DC646 Any Good?

    Fantastic machine only thing to be aware of is the type of Sponge rollers on the 646. Original 646 had a casing Sponge roller, then Duplo released a soft gray sponge roller. It is not held up very well and after about 150 K you might see a problem with skewing where you need to have them...
  19. Q

    Duplo DC 616 Perf Unit Troubleshooting

    There is a small clear mylar area that the sensor reflects through in the perf attachment. Have seen these cause issues again the plate it’s mounted in can sometimes get out of shape.
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