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The importance to the customer of reprinting a job due to errors is dependent almost entirely on whether or not the error turns out to be their fault. I count count how often this has happened to us. The customer notices a problem with a job we delivered. They get all indignant and demand a...

Great news MailGuru, the IRS apparently needs and is having a really hard time finding COBOL programmers. IRS says it's using technology from JFK's time - Feb. 3, 2015 I remember being introduced to COBOL in a class in 7th grade (around 1993). It was ancient then lol! So, there's a backup...

Gee . . . Xerox being lazy, unthinking and uncaring. Imagine that . . . in other news, ice is still cold. Lord I hate the mentality at Xerox.

Haha, my sales rep said they'd be fine. I didn't really believe it at the time and sure as heck don't now. We were considering testing it but it sounds like a waste of time. Thanks for the info guys!

Wow. We're running Trillian right now with great success on both our conventional and our UV press. Kodak is pushing us to try Sonora. So that's really scary to hear. If you don't mind me asking, what inks and fountain solution are you using? We're running INX plazlam for 100% reactive inks...

I've toyed with the idea, but we didn't really develop it for selling - it would take too much work. For example, there's no documentation, period! I've developed the whole thing, so it's fairly easy for me to customize. I can't imagine how somebody else could pick up my sloppy organization...

I'm always grateful for wonky projects. It's fun to learn something new. And I'd sure as heck rather do something we "don't" do than nothing at all. Not too long after we got our printer, we bought cheap wood doors from Home Depot, threw them down on our Acuity and printed on them. It worked...

We just got one and it's awesome. The operator is important and there is a learning curve. But to give you an idea, we had a 2008 iGen3 110 that we replaced with the Nexpress. Even tho the iGen is technically 10% or so faster than the Nexpress, we still get about 30-40 % more work done on a...

We should also mention . . . . the hardware is designed to run with Windows Server 2012, which we won't be supporting until 2016. But keep sending your annual maintenance payments or we'll cut off your support entirely and will refuse to upgrade you in the future.

I'll just throw in my two cents and say that Metrix is an excellent product if you can justify the cost. We're Metrix users and absolutely love it. You should also check out the automation feature. Metrix can do what you're looking for and so much more! ***I am in now way compensated for...

We probably net close to 6500 an hour. Run speed about 8000. That's on an MBO B26 in very good shape. We have a B26S, but it doesn't seem to do signature work as well as the older machine. (it will however kick the living crap out of piece folds)

They're commingling the mail with other mail jobs. Your PO is correct in that you can't prepare a mailing with less than 200 pieces. And if you are just getting into mailing you won't have the volume to commingle jobs (let alone the processes and equipment). So you're pretty much stuck...

It depends on what kind of a plan you sign up for but .004 per big sheet and $1500 base is a reasonable number.

To be honest, we manage by due date. We don't have enough time on most of our projects to let the sit in a queue waiting for similar work to gang with. We do try to run similar jobs in order as much as possible but on time delivery is always the priority. Our scheduling typically only looks...

Gordo, you give the customer way too much credit. Anybody who pulls out a previously printed sample for the first time during a press check probably doesn't understand printing at all. We see it regularly. So we try to educate. But I'd say 75% of them are unwilling to learn and can easily be...

We had a customer come for a press check with a sample of a job we printed a few years before. It had yellowed a little. But reprinted brochure was going in the rack with what was left of the originals and they wanted the new printing to match the existing brochures (not the standard the...

Yes, type 1 fonts are still used regularly. I'd say perhaps 30% of our jobs. It's very difficult to control what customers submit. They either don't know, don't care or don't have time to worry about what happens to their files after they're submitted. So we have to deal with whatever we...

Yes, well unless your professional sized jobs contain mac postscript fonts. In which case using the professional size tool is a huge PITA. We have both the server and workstation solutions. It often isn't worth the risk and effort of getting a mac based indesign file to run properly on the...

There are dry erase UV coatings. That would be less expensive than dry erase laminate for a longer run. If I'm remembering right, they have a fairly short shelf life. It will depend on whether or not your finisher has any on hand. If they have to special order it, the UV option may be too...

That option exists on the server version of XMPIE, but to my knowledge it doesn't exist on the desktop version. If it does, somebody please let us know! We are under exactly the same impression . . .