Search results

Hi All, I'm currently facing a challenge in determining the pricing for large orders with split billing and shipping. While I intend to be fair and reasonable, I also want to ensure we don't miss out on potential revenue. The orders we receive vary in terms of artwork. Some have identical...

How is everyone handling the pandemic? Have you been open to the public? Have your hours changed? Shift changed? How do you handle cleaning, disinfecting, and both employee and customer safety? What about social distancing? Are you accepting customer documents to copy or fax? Any...

Hi all, For those of you who do logo design, do you also do any kind of legal review or trademark search on your designs? I'm filling out a new business insurance form and they ask: "Do the applicant's activities involve design of logos or trademarks?" "Description of legal review procedures...

Hi All, I'm trying to find the best workflow for brochure printing. They seem to be a fairly low-priced commodity item and I'd like to do them as efficiently as possible. Some online printers even price them less than flyers. We are an all-digital shop and can't seem to fold anything over 70#...

Hi all, I had a new customer stop in yesterday who is liquidating & closing his retail business and wants to do a large EDDM run to the tune of $10,000. He said he could use vista but would rather support a local business even if it costs a little more. (His business is a few towns away?)...

What steps do you take to eliminate errors during design work? We've been getting busier with larger and larger design jobs. One of the issues we're facing is our customers are not carefully checking proofs before print. How do you ensure that no mistakes were made on your end during the...

Hi all, What is everyone doing for accounting, payroll and point of sale? We're currently part of a larger store and piggy-backing off their system but that will have to change soon. I've looked at QB and Xero with both POS & payroll modules. Are there other options I should consider...

We've been getting more and more requests for rounded corners. Is it possible to get a corner rounder that can rival die cut? Our customers are picky and expect professionally rounded cards, not a hack job from a $300 table top unit.. Our results are mediocre at best. Cards are not consistent...

I was looking at the new Duplo laminator / foiler / coater for our short-run digital shop but these Matrix machines seem to offer a lot more flexibility. They have the ability to laminate, foil, and spot uv (with special laminate). The biggest different I've found is that you can print...

I had a customer that wanted to us to print a picasso photo he found on google that was "labeled for reuse." I wasn't sure if that was something I can legally do. Am I re-selling the actual google photo, or just the physical print that we made from his supplied photo? Or if someone has the...

Hi Guys, I run Productolith C2S in 14pt. and 16 pt. for our postcards. I never had trouble running the 14pt on either machine ---- Canon C700 w/ POD Deck Lite & Canon C850 w/ Multi-Drawer Paper Deck. The 16pt would feed fine on the 700 but not so well on the 850. Now neither weight run on...

Anyone have any information on this? It looks like an interesting product for short-run digital shops. I wonder what the additional cost-per-print for foiling, laminating, and dry-coating would be.......? http://www.duplousa.com/_Upload/Brochure/brochure_00492.pdf

Hi all, I'm looking for ideas on the best paper storage practices. We're an all digital shop and generally do short/medium runs of about 100-5000 pieces. We stock many different papers and am struggling with the best way to store them. Temperature changes, humidity, and curling issues are...

We currently have two Canon IPFs -- an 825 MFP and an 8400. We use the 825 for blueprints and posters and the 8400 for outdoor signage, fine art, and canvas prints. Our lease will be up soon so I need to consider my options. I'd like to upgrade the 825 to an IPF 850 with an integrated stacker...

How many add a small company logo or a "printed by" tagline on the back of their work (school programs, greeting cards, etc)? If you do, is this a standard practice or something you ask permission for each time? And would you discount a job to add a small logo? I think some of the online...

Hi All, Please bear with the new guy :-D I'm new to mailing services and need help figuring out a basic job -- 8k addressed #10 envelopes, with postage if possible. I've got a fiery G100 which has VDP built in -- although I've never used it before. (For small jobs I'd do a mail merge and...

How many offer square back booklets? Is it an up-charge or just an added benefit of using your shop? We're a small retail shop without space for a large, dedicated booklet maker and run 10k+ booklets a year off our small ImagePress. Needless to say the booklets aren't flat and tricky to...

This is driving me nuts.. What's the best way to send large prints to the printer? I'm on a mac and open drawings in Acrobat Pro. I have print presets set, but they won't save the page size -- so I have to set 24x36 every time. I don't know if it's different on a Windows box but I click...

Simple question, but.. What's the standard practice when a customer wants multiple sets of a single product using different files for each set, such as business cards or rack cards? Do you bill each set as a new line item at full price? Do you bill each set as a new line item at a discounted...

Hi all, I use the "Just make my Office PDF work!" profile fairly often. The only problem is the bleed setting doesn't match what we use here - 0.25" (or 0.125" per side). How can I change that so I don't need to change the page boxes afterwards? Thanks, Joe