Search results

Sergio, what is your TS's firmware revision (check in printconsole during booting or resetting), is it semi or al version? MPE or MCE? or at least manufacture date... I can't remind myself but so low firmware version may indicate it's AL - the spec is 394x508 mm in AL mode or 330x508 mm in...

Is there a parameter called "BIAS"? If yes, then maybe the value is too high...

This is what I usually do: new cables (one at the time) connected to head and power box and running outside of machine, carriage run from 0 to 44000 and back few times, and checking for communication to the head (like: >>laser). Yeaa I know: new cable... it can be diy (straight 1:1), or ...

xmesas: if it's intermittent I would blame the cables going to head (most probably the flat one, 20-pin header cable EH-BP, going to J10, might be another one - DB-9 connector for EH/LE-BPTS going to J9).

You may try also: >>sio con 10 Connecting to Remote Board Id: 0012 (use ^Z or Esc to exit) Press [ENTER]. The PDB prompt should appear: PDB> Enter the 'sat relays' command to check the relays on the PDB: sat relays PDB>sat relays Relay Set K10+K11 is OK Relay Set K5+K8 is...

Hi, what is the PDB's firmware version? If it is below 1.48 try to knock the relays on board - maybe the contacts sticked together ? Are PS 2 & PS 3 on while covers closed? Check with "system" for air supply. Check with safety service key if problem gone ( no image possible).

Hi, before you start to dissassembly your machine check the pump switch, the one close to main switch at the back of the Magnus. You wouldn' t believe how often it is a case. Regards

Hanafy, if you haven't done firmware upgrade before, it's better to pass it to someone who did. You'll need to make the actual firmware backup (don't even try without that), then backup have to be checked for consistency. Next step is upgrade itself. And the last - some housekeeping. Every step...

It seems that your machine is the "E" type. With the firmware version >2.32b (2.40b and up) minimum plate size restriction is removed. Your current revision is 2.32 ("b"). So I recommend firmware upgrade. Regards

"LoWang, Th2.x has 3 cables (power, control and data) and they can be replaced without a FE. Messages are not to be checked in Print Console but in Service Shell device logs. From description and error posted kala has a GMCE Trendsetter with a Th1.7." Hi Nemo, you're right, I know it, but...

Hi Kala, I guess it's head's cable problem (in worst case the head itself). If your PrintConsole is version 4.x then check in history tab if there are head related messages, also check in configuration tab what type your head is (TH1.7 or 2.x). Depend on head type there are 3 cables (th1.7) or...

That's OK - means that PrintConsole has nothing to do with your issue. How about other messages (machine type, firmware revision...)?

Hi Wojtek, take a look inside the machine during plate loading: just after pressing load button the roller should hit the drum (and plate) parallel on both sides - if it does then the problem might come from sensors, if roller movement is not parallel then the cylinder needs adjustment or...

No, don't worry, it will reset the trendsetter (re-start) only...

Print Console have to be up and running, then from top menu choose Device Reset and then make a PrintScreen on message window (scroll content to show what I have done in my picture).

Hi Mohamed , There is no problem (I guess) with printconsole - the Trendsetter itself define the plate formats it can load and then reports it to software. There is an example in picture below. Check the values I marked on it and let me know. It might be firmware version, hardware revision or...

No, not really (what do you mean you put two plates in?), the log from printconsole will show the min and max plate format specs. Just reset and take a look at message window - min. plate format accepted by Trendsetter. Regards

Hi, could you reset the machine (via the reset button in Print Console) and post the messages from Messages window when machine is starting up?

Hi, what is the error you got when loading? Or is it the software that not allows you to define the media size?

If you have new PDB firmware (1.48) the problem may be caused by one of the relays on board - contacts sticked together - check if all relays are "off" when machine switched off. If not just try to knock them gently. It may be PS2 not being powered on. Just try...