Heidelberg trendsetter 3244
- Thread starter Hanafy
- Start date
Dear LoWang,
The machine already working, and take the plates from length of plates. I put 2 plates in the machine when started work to exposing plates, but i want to put one plate from set .
For Example i used size plates 415*521 mm i put two plates in the machine to accept take it.
The only size can i put one plate from set it`s 525x459 mm.
Can you understand me ?
The machine already working, and take the plates from length of plates. I put 2 plates in the machine when started work to exposing plates, but i want to put one plate from set .
For Example i used size plates 415*521 mm i put two plates in the machine to accept take it.
The only size can i put one plate from set it`s 525x459 mm.
Can you understand me ?
No, not really (what do you mean you put two plates in?), the log from printconsole will show the min and max plate format specs.
Just reset and take a look at message window - min. plate format accepted by Trendsetter.
Regards
Dear LoWang,
I see now at print console massage window min. size 45.9x45.9 mm.
If i reset it, will change the min. size ?
If ok, please tell me how to reset print console ?
Thanks for your help.
Best Regards
Mohamed Hanafy
Hi Mohamed ,
There is no problem (I guess) with printconsole - the Trendsetter itself define the plate formats it can load and then reports it to software. There is an example in picture below.
Check the values I marked on it and let me know.
It might be firmware version, hardware revision or so.
Just note or take a picture from pc and post it.
And one more thing: its base version and not the AL (autoloader)?
regards
There is no problem (I guess) with printconsole - the Trendsetter itself define the plate formats it can load and then reports it to software. There is an example in picture below.
Check the values I marked on it and let me know.
It might be firmware version, hardware revision or so.
Just note or take a picture from pc and post it.
And one more thing: its base version and not the AL (autoloader)?
regards
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What is your exact machine type? Basic, autoloader, spectrum?
Normally a TS800 should take minimum plate size 394x330mm
Are you sure you entered all values correctly ?
What media type is used for this size?
In the device, in the media settings, is the mcode set to 0 (aluminum plate) for this media?
Post here captures from:
>>set media x (x is your media number)
>>mode
>>set config
>>set gc
Normally a TS800 should take minimum plate size 394x330mm
Are you sure you entered all values correctly ?
What media type is used for this size?
In the device, in the media settings, is the mcode set to 0 (aluminum plate) for this media?
Post here captures from:
>>set media x (x is your media number)
>>mode
>>set config
>>set gc
Dear Nemo,
Thanks for your help, i have machine model:
Trendsetter 3244 CtP
Max format: 32” x 44” (813 x 1118 mm)
Min format: 13" x 15.52" (330 x 394 mm)
Speed: 12 plates per hour
Software: Creo PrintConsole with TIFF option and Dell Server
can you help me ?
Dear LoWang,
i will take screen shoot when the print console starting and send it to you.
Print Console have to be up and running, then from top menu choose Device Reset and then make a PrintScreen on message window (scroll content to show what I have done in my picture).
Could you please post the information I asked for?
I suspect your media is not defined as aluminum plate in the device.
Dear LoWang,
if i choose device reset, it will remove all configuration in the print console ?
like as media size and configuration media size ?
Best regards
Mohamed Hanafy
Dear Nemo,
i see the minimum size min. size 45.9x45.9 mm in massages, when print console start up.
No, don't worry, it will reset the trendsetter (re-start) only...
bardagul96
Member
check print console media settings carefully..specially the mainscan (around the drum) and subscan (along the drum). Make sure the media size has correct media setting. Must match to what was setup at Service Shell.
That's OK - means that PrintConsole has nothing to do with your issue. How about other messages (machine type, firmware revision...)?
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