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@modgraph, I looked at the PDF file you attached. What I immediately noticed is that the PDF file was produced by printing to PostScript and then converting the PostScript to PDF via Acrobat Distiller. That is a very nice 1999 style workflow. PDF production from InDesign should be done via the...

This video provides an absolutely excellent tutorial on how one can readily convert colors in Acrobat Pro. The tutorial uses Acrobat's built-in Preflight although similar capabilities are available in Callas pdfToolbox (which is actually the basis for Acrobat Preflight) and Enfocus PitStop. The...

Great to know. Is that an InDesign plug-in or a separate application?

Intellectually, this is very interesting and provides an excellent introduction to a number of features of InDesign. These techniques might work out well for an organization with one graphic artist and relatively few records to merge and types of collateral to produce. However, it does require...

There are a number of issues here. With regards to the articles called out by @jwheeler, the information in the article in Apple Insider is absolutely wrong. The “terms” that were “changed” were in fact restatements of existing terms, allegedly to make them clearer. In fact, the Adobe lawyers...

In my many years in dealing with these issues, I recall very, very few instances in which there was really a Mac->PC issue, although many of those who worship at the alter of St. Steve-the-Infallible would like to believe that. An embedded font is an embedded font. A font is either...

@Bill Ward - You say that “everything looks fine” in the PDF file you received from the customer. Exactly what do you mean by “everything looks fine?” Is the PDF file a PDF/X-4 file? Did you validate that all fonts referenced in the PDF file are in fact embedded? Did you run Acrobat Preflight...

Since I don't work for Adobe, I have no way of knowing that … 😉 That having been said, I would NEVER endorse printing to PostScript. If you really need PostScript, export to PDF and then create PostScript from Acrobat Pro.

Note that this is limited to PDF files exported from InDesign! This is very similar to the issue of use of Adobe Illustrator as a PDF editor; it is not an editor of any arbitrary PDF file nor will InDesign's PDF opening/conversion capability. (In the beta test phase of InDesign 1.0, there was a...

There is no 64-bit version of Acrobat Pro 2020 and won't be. It is unlikely that there will be another perpetual license version of Acrobat Pro. In terms of your performance, a 32-bit address space is likely the primary cause of your performance issues. Regardless of how much memory you have on...

To be very, very clear, there was never a time where you “owned” any Adobe software. You purchased a license to use a version of the software for a particular platform (i.e. MacOS, Windows, etc.) with a particular “generation” of hardware. This is true for basically all software vendors. New OS...

Depends what you mean by “amalgamated.” Any tool worth its license would correctly handle combining PDF files which are inconsistent with whether they were created with their fonts embedded or not. That being the case, it would behoove the OP, @SoggyWinter to run the appropriate Preflight...

Conceivably you could add this information within InDesign, placing it outside of the page's BleedBox but within the page's MediaBox.

You would be surprised!

To be very clear, Adobe Illustrator is not, repeat is not, repeat once again is not a general purpose PDF file editor. There are many features and options in the PDF specification that are not at all supported by Adobe Illustrator including support for a mixture of CMYK and RGB colorspaces (ICC...

There are many preflight profiles in both Acrobat Preflight as well as Pitstop, but neither of the profiles you chose checked for unembedded fonts. That is the problem with your PDF file. It references fonts that are not actually embedded in the PDF file, in this case members of the Arial...

In theory, if you take the exact same InDesign document that you have on a Mac and then migrate the source documents and resources over to a Windows-based system running the same version of InDesign, the PDF files generated from the Windows-based system should match exactly the PDF files...

Endorsing @abc response. If there is a “layer” in the PDF file, Acrobat Pro will let you see it and if you desire, disable it for printing. @wonderings, note that Adobe Illustrator is absolutely not a PDF file editor, unless the original PDF file was saved from Illustrator with the option for...

@kdw75, I got similar results to those of @abc when I ran Acrobat Pro's inventory of the file. The ad agency may be very punctual and a pleasure to deal with, but they clearly are going overboard in terms of gratuitous use of gradients (i.e., the “smooth shades”). I suspect that the graphic...