Search results

On the front panel under troubleshooting ->Print Quality Problems ->Troubleshooting Print Quality Problems Page there is a chart you can print (from the front panel) that pretty much maps out all possible issues.

I believe the customer would have to pay full retail on CS6...

My company has lots of stuff printed in China --from products like children's puzzles to packaging similar to what iggee002 does. It took a few years but we have finally reached a fairly high level of quality with the Chinese (print) vendors. We also realized that some of the vendors we were...

@lukas Many thanks for this clarification. As an update, STIBO reloaded all images to the database and the project I postscripted this week had only one broken link (out of ~100 pages) so I now believe our problems were caused by some kind of corruption in the database. Rich

We opened the same file on two computers and the paths matched. I now think the modification dates have somehow been screwed up. It is hard for me to believe that all mod dates were changed but I don't know a lot about how the Stibo database works. Stibo, btw, told us they thought that new...

Each user has his or her own computer. The computers are all the same -Quad-Core Intel Xeon, 2.93 GHz processors, 16Gb RAM running Mac OSX 10.5.8 (as I had to retrograde the os. The INDD CS3 is v5.0.4. There doesn't seem to be anything common between the machines --some users see links intact...

We have six INDD CS3 users producing catalogs. Lately we've noticed that the integrity of links within a document is not the same for all users. The links show that the images have been modified after being placed. One user will update all links in a document but when another user opens that...

Cs4 Cs4 I think the problem here is that Adobe is supporting its marketing department instead of its customers...

Just a guess, but did you try to save the file out of preview as a tiff with no compression... then open it in photoshop?

Re: Odd behavior from Acrobat Pro 8 Hi Leonard The preflight patch upgrade +seems+ to have done the trick. Will let you know if it's otherwise. Many thanx! Rich

Re: Odd behavior from Acrobat Pro 8 Hi Leonard Thanks for getting back to me. We are using macs and batch --no droplets. I am downloading the preflight patch now and will follow up, although it seems to correct PDF/X-3 issues and we are using PDF/X-1a files. Rich

Just wondering if anyone else has experienced this unusual behavior from Acrobat Pro 8.1.2? Lately when we run the preflight checks using batch processing (four checks --objects not cmyk, images less than 150dpi, courier in bleed/trim box, and more than four plates) we have been seeing a red dot...

Re: Survey about use of Acrobat on the Mac Hi Leonard I work for a catalog company with eight designers. We use the Adobe PDF printer for our PDFx-1a files from Quark 7.31 mainly because we have a script that automates this for the thousands of catalog pages we create each year. I know it's...

Re: Mac CS2 Illustrator files won't display on windows machines Hi Chas Our problem is caused by Windows and "security" updates for Outlook. Hi res jpeg files are also affected, and our workaround is to use "save for the web" in photoshop. There is no option but to let the automatic updates to...

Re: Mac CS2 Illustrator files won't display on windows machines Hi Chas We always use tiff previews with our ai/eps files because we live in a cross platform world here. The subject PC users all have ai for windoze installed on their machines and have been able to open/edit our files until a...

Hi All We believe that a recent Windows XP update for Outlook 2003 makes files created on the mac in Photoshop and Illustrator (CS2) not show up when emailed to windows users. Our workaround for Photoshop jpeg files was the "Save for Web", eliminating the preview. We can't figure out what to do...

Re: Quark 7 on Leopard - files won't open I bit the bullet. And yeah, it worked. So far everything is good!

I upgraded to Leopard last week and now I'm unable to open existing quark files on a remote windows server. We have 10 machines, a mixture of intel and ppc. I installed Leopard on four computers and none of these users are in the same fix as I am... No matter what method I use to open files...