We have six INDD CS3 users producing catalogs. Lately we've noticed that the integrity of links within a document is not the same for all users. The links show that the images have been modified after being placed. One user will update all links in a document but when another user opens that document all or some of these links will be broken... This varies from user to user and typically none of the images have been modified.
We use catalog management software by a Danish company called STIBO who says we must be doing something wrong to cause this problem. I have tried to troubleshoot this problem with no luck. We've considered the nightly server backup (but the IT department says "No way") as well as individual network connections.
When I store documents locally for archiving after updating the links all images stay linked. STIBO is telling us that it must have something to do with the way INDD handles links, but I think this is unnecessary finger-pointing and the problem lies with their database.
Does anyone have any ideas about solving this issue? Any and all suggestions will be appreciated.
We use catalog management software by a Danish company called STIBO who says we must be doing something wrong to cause this problem. I have tried to troubleshoot this problem with no luck. We've considered the nightly server backup (but the IT department says "No way") as well as individual network connections.
When I store documents locally for archiving after updating the links all images stay linked. STIBO is telling us that it must have something to do with the way INDD handles links, but I think this is unnecessary finger-pointing and the problem lies with their database.
Does anyone have any ideas about solving this issue? Any and all suggestions will be appreciated.