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Hi there! Just wondering if anyone is having problems trapping a file with the resulting error being "Error trapping file - Unrecognized filter: JPXDecode" we are using the Prinergy Connect workflow..... thanks Keri

Keri Keri Hi there, We have had similar issues but only when the transparency type of item, in this case a drop shadow, is created in illustrator then saved as an eps. I haven't tried it, but i wonder if you kept the file as a .ai if it would retain the spot color? Perhaps if i get a chance...

I am looking for information on how people are handling revisions to files supplied as pdfs. For instance, we receive a 36 page pdf, do the proofing and the project comes back from the client with many revisions marked up on the proof. We are finding small type changes are usually not a...

I am looking for information on how people are handling revisions to files supplied as pdfs. For instance, we receive a 36 page pdf, do the proofing and the project comes back from the client with many revisions marked up on the proof. We are finding small type changes are usually not a...

We have a new Prinergy install and have been having problems with the blacks refining as a 4 color mix of black. We have noticed that there is a default "Convert to destination" profile in the Color Convert section of the factory refine template. Is this profile causing our issues? What...

Keri Keri Product code? So do you know how we rectify the errors?

Keri Keri So, is anyone having problems with the PDF Print Engine? We are a new install and currently have it set as our default rip setting. Due to some error messages which we keep getting - JMF Client Errors, the response center has indicated we should try switching to the CPSI rip to see...

Re: Prinect and Lotem Hi, We don't currently have 5 at one time.... we have 2 on day shift (in addition to the 2 "mac" operators), 1 on night shift (in addition to 1 "mac" operator), 1 on weekend shift (in addition to 1 "mac" operator).... Just not sure if each operator will carry jobs...

Re: Prinect and Lotem Yes we are looking at both the Prinect and the Prinergy at this time, but will have to make a decision soon.... Thank you for the training advice, that is a concern for us. We currently have 4 operators who work primarily on the native files (indesign, quark, etc) then...

Re: Printready 3.0 and DCS 2.0 Format Hi all, This is a very late response to this thread.... The question i have is, wasn't the Prinect suppose to eliminate the postscript file? And i have tried very unsuccessfully to print a 5 color photoshop tif, psd, or dcs from quark7, of course no...

Re: Prinect and Lotem Thanks Seejay, Can you elaborate on doodlebut (i am sure there is a good story here) and also 1030 vrs 1050 plates. We have 40" plates and 29" plates. (?) What is your current workaround for the plates which you cannot get to work!? What workflow did you have which...

Re: Duotones dont work with Quark 7.31 updater Hi Heather, I had a quark 7.2 project which was full of DCS images but could not get it to print properly. The spot color channels keep disappearing. I tried printing to postscript (using cmyk and spot setting, tried as is setting) with no luck...

I was just wondering if anyone is using a Lotem platesetter with the Heidelberg Prinect setup...... Thanks Keri

Re: Prinergy vrs Prinect vrs Apogee Hi Colorblind! Thank you for asking. Currently the "mac operators" check all incoming files, adding bleed, converting from rgb to cmyk, type revisions, image manipulation, typsetting, design, check that the files are built properly, etc, and print the files...

Hi we are currently planning on switching from our Brisque workflow to either Prinergy, Prinect or Apogee. Does anyone have any good and/or bad feedback from the above workflows? Also, we currently have "mac operators" and separate "system operators" and was wondering if you all have separate...

Re: Future of the 43 Wide Proofer?? Hmmm, i had not heard that Kodak would be discontinuing brisque support. We are currently planning on replacing the brisque workflow with a new system. This includes proofing devices. The main issues we are having is of course transparency issues and low...