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Put in a service call and let them know you can’t runner banner sizes. There is a dip switch setting they need to adjust.

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I believe they (X-Rite) have Twitter and Facebook. Maybe vent you're problem with them there, you will generally get someone that will help you. Companies don't like it when their dirty laundry goes on social media.

I was told that people from the surrounding area were complaining of the smell. That was what started the investigation.

We use Pressero for our B2B and Retail store fronts. We did not get the interactive designer for our clients, but there is one available. There customer service and tech support are top notch as well. Web to Print Storefronts, Web to Print Store, Web to Print for Printers

They'll have a few beers at the White House and all will be well...

You can get that information from their website. They do pick up and deliver.

Hi rbailleu, We use Jorson and Carlson. Here is a link Welcome to Jorson and Carlson: THE SHARPER TECHNOLOGY Hope this helps, Shane

I am curious. Is there any reason you have not had the Creo rip pricing included along with the EFI and Freeflow? I asked because we are in the market for an upgrade to our 240 and the Creo rip appears to be very robust. Is there any reason that I should think otherwise? Thanks, Shane

Oh yeah, especially the ones that don't cost money.

In case anyone was wondering. You have to set your trimmer back to it's home position :D

I was wondering if anyone has had the issue we are having with our Duplo. Our trimmer is off 1.25, meaning if we need to face trim a book at 5.5 we have to set our trim size to 4.25. I've read the manuals and unless I'm missing it there isn't a adjustment to correct the problem. Any help would...