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Oh! sorry! Why you don't Try to download the firmware before replacing it? If using xpo , have you tried to reinstall it? Regards

Hello check your ddb card. Check your cable conections. Regards

Hello 1) check that nothing interferes with the drum movement. 2) the problem could be a drum driver malfunctioning or failure. Regards

Hi If you are not skilled in electronics to repair the drum driver there are High possibilities that you must replace the drum driver. All errors are related to the drum not been able to rotate because of the drum driver failure. Good luck.

Hello Check your 48 volts dc power supply. Be sure to have the interlock keys on slots You should have two 48 volts power supply. 1) laser electronics control 2) Laser power If need help let me know

Hello Open top and righr door of the ctp ,Inside the right door of the ctp look for the unload valve controller it should have to hose . on the top of the solenoid for the unlod valve is an small button that activate it. Press it. And take a look. If any hose is broken. Also check on the...

Hello look like there are diffrents problems with your device The distribution board is located at the back of the lotem, you must remove the rear cover and look for the powerbox where some power supply breakers are located. under the PDB also is located the drum driver. looking the ctp from...

Hello sorry for the delay I don't have any one near by egypt. Open a call to Kodak response center. Regards Angel

Hi ​​​​​assuming that your nvs parameters are OK . check your drum.encoder, 1)check voltage at the input of drum driver 2) clean the drum enconder band 3) do a drum cal command Regards

Hi if media setup is correct and still getting the error , try to check the drum vacuum motor at the backside on the leftside of the ctp removing lowerback cover. if not enought suction is generated some times you get the out of focus error as the plate. Makes a bump by the rotation speed.Of...

Your problem could be related to 1) carriage motor encoder problems. 2) Carriage Driver Board Power supply problems 3) mpe board nvs settings You need an specialist to help you out to trouble shoot this problem. Regards AFG ​​​​​​​

Hi definetely not enough info to help you with the video. I need more detailed info. Printconsole error #? Access to serviceshell? Why are you troubleshooting the equipment without all neccesary info? Without that info I can't help you

Hi please send me another link where I can see the video. I have not been able to see it at the shared website link. Regards

Hello usually the surface reflectivity is value that you get from the plate with the right command at service shell on a th2 after placing the right value the sum must be near 1200 a little bit less than that value and the lower error value the better, so is a combination of SUM and Error value...

Hello you must provide more info in order to have a better understandimg of the problem. Error #? Give a detailed problem description. Regards

Hello wich plate brand and type are you using? the problem might need an specialist to be solved . You plate reflectivity parameter in the rhermal head must be checked. ​​​​​warning: laser lens must be cleaned before doing a Surface Reflectivity(SR) parameter check and adjustment for the media...

Check: 1) loose acsi connections 2) check your scsi cable also PC scsi card . try replacing scsi cable first and then testing . if problem persist replace scsi card.if you still not solving the problem call an specialist. Regards

A lot of thing could be happening with setup of the plate . you need some specialist that be able to login into serviceshell ( Kodak s diagnostic and service software) and check your sd, beamslope and beamcurve for the media slot settings). some otherthings must be checked like compressed air...

Modify the Media Template in XPO and Unselect to punch that Media. hope that helps

There are a lot TS News Documents for Repairing and Servicing the Kodak TS News. looking for Anything Specifical to fix or setup?