Problem with Kodak magnus 400 Q

[kportnov]

Dear friends! I'v got a trouble with my Kodak CtP. Sometimes in the plotting process we have a error in the en of process and have a lines at the plate. Video is attached. Have your any idea that is happens?

 

[Angel Feliz]

A lot of thing could be happening with setup of the plate .
you need some specialist that be able to login into serviceshell ( Kodak s diagnostic and service software) and check your sd, beamslope and beamcurve for the media slot settings).

some otherthings must be checked like compressed air conditions, thermal head health.

 

[kportnov]

Thank you for your answer. May be additional info will be useful.
Link to machine log file

 

[Angel Feliz]

Check:
1) loose acsi connections
2) check your scsi cable also PC scsi card . try replacing scsi cable first and then testing . if problem persist replace scsi card.if you still not solving the problem call an specialist.

Regards

 

[kportnov]

Thank you for your prompt answer.

 

[yachtsman]

Check media cable to laserhead, change for first step.
If your laser Quantum need servisshell with Engineer

 

[kportnov]

Hello. PArt of logfile is below. It show us a problem
Hello. I have a problem with Kodak Magnus. Part of log file is below. Would you please help me
f 02Apr19 10:07:21.333: <MCE> E MPC: Plot swath count = 11, 5% done
f 02Apr19 10:07:23.976: <MCE> E MPC: Plot swath count = 22, 10% done
f 02Apr19 10:07:26.620: <MCE> E MPC: Plot swath count = 33, 15% done
f 02Apr19 10:07:29.254: <MCE> E MPC: Plot swath count = 44, 20% done
f 02Apr19 10:07:31.898: <MCE> E MPC: Plot swath count = 55, 25% done
f 02Apr19 10:07:34.532: <MCE> E MPC: Plot swath count = 66, 30% done
f 02Apr19 10:07:37.165: <MCE> E MPC: Plot swath count = 77, 35% done
f 02Apr19 10:07:39.819: <MCE> E MPC: Plot swath count = 88, 40% done
f 02Apr19 10:07:42.453: <MCE> E MPC: Plot swath count = 99, 45% done
f 02Apr19 10:07:44.466: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:44.476: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 02Apr19 10:07:44.546: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:44.566: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 02Apr19 10:07:44.746: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:44.756: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 02Apr19 10:07:44.847: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:44.857: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 02Apr19 10:07:44.967: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:44.977: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 02Apr19 10:07:45.047: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:45.057: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 02Apr19 10:07:45.167: <MCE> E MPC: Plot swath count = 110, 50% done
f 02Apr19 10:07:45.177: <MCE> *** Unsolicited Message 44301 Warning
f 02Apr19 10:07:45.187: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]

Can anybody explain this?

 

[kportnov]

Hello. After checking all cables no more error at workstation, but I have artifacts at a plate ans this errors in log file
f 17Jun19 11:20:59.364: <MCE> S CRG: Moving carriage to 122.549 mm at 32.000 mm/sec
f 17Jun19 11:20:59.614: <MCE> *** Unsolicited Message 44301 Warning
f 17Jun19 11:20:59.634: <MCE> [CEH:Warning Fault [01348] Focus: Mismatch between total focus samples/cycle and image parameters]
f 17Jun19 11:20:59.634: <MCE> *** Unsolicited Message 44301 Warning
f 17Jun19 11:20:59.654: <MCE> [CEH:Warning Fault [01346] Focus: Mismatch between specified and measured pixels per rotation]
f 17Jun19 11:21:00.155: <MCE> S MPC: (ID:0) Plot: Carriage at image start
f 17Jun19 11:21:00.165: <MCE> E MPC: Mainscan rotation adjust = 0 microns
f 17Jun19 11:21:00.185: <MCE> E MPC: Updated startscan delay = 33097 sub pixels at 123543 microns
f 17Jun19 11:21:00.255: <MCE> S MPC: (ID:0) Plot: Head in plot mode
f 17Jun19 11:21:00.255: <MCE> S CRG: Carriage entering plot mode
f 17Jun19 11:21:00.265: <MCE> S MPC: (ID:0) Plot: Imaging in progress
f 17Jun19 11:21:00.275: <MCE> S MPC: Elapsed time = 178.814 seconds
f 17Jun19 11:21:00.285: <MCE> E MIC: (Index=0) Updating image status to 0x0050 and GUI to 0x0130
f 17Jun19 11:21:00.295: <MCE> C GIM: Image ID0: Image status='IMAGING', GUI status='IMAGING'
f 17Jun19 11:21:00.665: <MCE> *** Unsolicited Message 44301 Warning
f 17Jun19 11:21:00.736: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 17Jun19 11:21:00.746: <MCE> *** Unsolicited Message 44301 Warning
f 17Jun19 11:21:00.756: <MCE> [CEH:Warning Fault [02518] Light Valve: A data collision has been detected]
f 17Jun19 11:21:00.766: <MCE> *** Unsolicited Message 44301 Warning
f 17Jun19 11:21:00.776: <MCE> [CEH:Warning Fault [02517] Light Valve: A data overflow has been detected]
f 17Jun19 11:21:00.786: <MCE> *** Unsolicited Message 44301 Warning
f 17Jun19 11:21:01.707: <MCE> [CEH:Warning Fault [02518] Light Valve: A data collision has been detected]

 

[nemo]

That is not banding.
Replace hotlink and data cables.

 

[kportnov]

Hi. Thank you for your advice. Just today I'v got it by DHL. Have been changed data cable, hotlink cable, head firmware, TMCE firmware, upgrade service shell and magnus software. Have no any problems in up-great. No errors, nothing. Now I loose a head
First of all I made all connection without placing cables into canals. All was good. All test are successful 2.jpeg . After that, machine was switched off. All cables placed right. And after that I can't connect to TH Via Service Shell. As you can see at a log, Head initializing successful and one second later connection closed. 1.jpeg Theory - then changing a data cable, power cable was displaced and some internal damages not allows it to work properly.
Next step - replace Power to head cable.
If not - TH2 to repairing.

 

[nemo]

That transporter failure could have been just caused by repeated power on/off. Could have been a failed firmware upgrade as well - it means the head does not communicate with the MCE board.
If it does not go away with power cycles, try upgrading the firmware on the laser to at least version 1.05e.
Picture shows that the laser eventually initialized though.

 

[kportnov]

Hello. Thank you for your advice. Tell me please, can it be caused by power cable?

 

[leo]

Your laser heads or inside circuit board is problem. do you have viber or whatsapp number for contact?