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It looks more like focus problem and not the carriage. Head is trying to focus on drum but as it can not it fails and reports an error, I can see that focus motor is moving the head - looks like no correct focus (distance) have been found. Is media loaded, what's the thickness of it? Can you...

Hi, do you have a chance to check the setter settings for Sonora X? When the power setting is too high there may be problems dissolving the unexposed emulsion. Do you use same media slot for X as for XP? Regards

Hi, there's a problem with uploading firmware from PC to your setter, sometimes restarting CBootp service helps. There is an script in C:\creo\firmware : CBootp_Restart.Cmd , give it a try.

Hi mariolast, more details needed: the serial number (only letters ) to identify hardware version.

If you have an access to SS and proper firmware version 'image stats' will show plate counter for device, and 'th2 "set sys "' will show exposure counter for the head itself. This is valid for xMCE electronics, for MPE use 'set state general' .

Old times....., There is a small dc motor that drives SMALL roller that in turn guides the film in zig-zag way. It was quite frequent problem those days. Check if gear is not broken, when is working fine you should hear swithing sound as motor and roller moves left and right.

Hi YenDor, there should be three steps before vacuum: picker up, picker in, picker wrist in. Only with wrist in and vacuum the plate can be gripped. Check those three steps, make sure the vacuum bar (the one with cups) is touching the plate, it may be problem with vacuum level. The TS2637 is...

It would be much easier if you would present the error you get... LoWang

Hi PDB, did you check DB9 cable? This one transfers signals to the host. I guess head was removed from carriage to mount the debris nozzle. Check if 20 pins plug is connected to the right connector (second from the left). Good luck LoWang

Hi Slammer, What is you are going to do? Create new media (different plate type) or create new plate format? If this is going to be new (undefined in firmware) plate type (Agfa, Fuji or negative/positive) then you need an access to firmware via SS (for older MPE machines 2.51 is fine) or serial...

That's better, also you should consider draining the head's cooling system (if it's gonna be air shipment)

My guess is that there is a problem with cabling - maybe after z-stage movement head resets itself? Maybe the cable ties holds them too tight? Just a guess.... I would try to move the cables and observe head behavior (with red cheater).

Hi Pavel, two questions: is your magnus equipped with Z-stage (moves the head closer to drum when thinner plate is loaded) ; and where is your plate (GTO one) when error message pops up (on drum, loading platform). Regards

CAN terminator CAN terminator Adnan, picture for you....

KamilT, what was the message after powering Magnus up? Did the problem manifest itself during exposing or just during start-up?

There is an application called Dongle Manager (usually on desktop of Magnus controller). Open it and check your actual license - is the head Premium or Performance. Did you swap the head lately?

Hi KamilT, Is your head equipped with Z-stage? Have you experienced fly-offs lately? What do you mean "loose"? Was it focus problem? Regards

It's the DB9 connector (serial like).

Zombie check it now...

Don't remember the default value (is it written somewhere?) Go down with the value - bias is the power for laser diode that should NOT expose the plate - it's for speed up diode-driver response. Good luck